Frequently Asked Questions

• Are you an enforcement agency?
The Harris County Child Support Office, through partnership with the Domestic Relations Office and the Attorney General’s Office, has implemented the FOCAS (Focus on Collection and Services) Program. The FOCAS Program monitors the collection of child support and will contact the non-custodial parent when he/she falls behind in child support. Please view our FOCAS page for more information.
• Who is the payor/payee?
The person making the payment is the payor or obligor. The person receiving the payment is the payee or obligee.
• When will my payment be posted?
All payments posted by the State Disbursement Unit are processed within 48 hours of receipt, provided all the necessary information is included and the payment meets all of the State Disbursement Unit's acceptance criteria.
• I sent my payment in with no case (cause) number, what do I need to do?
You can call us at 713-755-6077 and provide us your check number, amount of check, date of issue, payor and payee's name, name on the check and the number that it should be posted to. Once identified, it will then be processed to your account.
• What if I receive a payment that is not my normal amount?
If you feel there is a possibility that the check is not yours, don’t cash it. You should call customer service at (713) 755-6077 to have them research the payment to verify that the payment belongs to you.
• How can I get my employer to automatically withdraw child support from my check?
After the judge has signed a wage withholding order, customers wanting the payor’s wages withheld should complete the Request for Notice to Employer of Income Withholding form and submit it to our Family Intake Section.


By Mail:
	Harris County District Clerk’s Office ATTN: Family Intake P.O. Box 4651 Houston, TX 77210-4651.
In person:
	Family Law Center 1115 Congress, Room 23 Houston, TX 77002-1927

The phone number is (713) 755-5750. There is a $15 fee for this service. Family Intake accepts cash, cashier’s checks, credit cards or money orders as payment. Family Intake does not accept personal checks. A new wage-withholding request must be filed each time the payor changes employment.
• What is my balance? Do I owe arrearages?
We do not maintain balance information. You must look on your court order or divorce decree to find out how much you should pay and do your own calculations. If your case is an Attorney General case, you may contact them at (713) 243-7100 to find out about arrearages. Also, if your case is a Friend of the Court case, you may contact the Harris County Domestic Relations Office at (713) 755-6757.
• Can I stop paying my child support once my child turns 18?
Harris County Child Support can NOT determine whether child support can or will be stopped. If your case is with the Attorney General, you need to contact that agency directly. If your case is not with the Attorney General, you should refer to your court order. If wages are being garnished, you will need to contact your employer to find out what is required by the employer to terminate child support. Should a termination order be necessary, you will need to contact either a private attorney, the Harris County Domestic Relations Office or you can go to any law library to retrieve information on how to prepare your own termination order. The Harris County Law Library is located at 1019 Congress, 17th floor, Houston, Texas 77002-1700.
• My payments have been redirected to the State Disbursement Unit, how do I set up or update my direct deposit information with them?
If your payments have been redirected to the State Disbursement Unit (SDU), the SDU requires you to submit a new Direct Deposit form.
• My payments have been redirected to the State Disbursement Unit, how can I place a stop payment on one of their checks?
If your payments have been redirected to the State Disbursement Unit (SDU), the SDU requires you to submit their stop payment form. Please return to the address listed on the form.
• If I have not received a child support check issued by Harris County that has been mailed, can I have a stop payment placed on it and how do I do this?
A stop payment can be processed after 10 business days from the date the payment was mailed. To process a stop payment prior to the 10 business days, you must agree to pay the $20.00 fee assessed by the bank. This fee cannot be taken from the payment being stopped or any future payment. The following information is needed on the request, which can be faxed, mailed or submitted to the information window:


• Case (Cause) number
• Payor and Payee's names
• Date of check
• Amount of check
• Harris County check number
• Signature of the payee
• Copy of the payee’s state-issued I.D.
• Daytime phone number

If the check has not been cashed, it will be voided and reissued within three business days.

• How do I file for child support?
Harris County Child Support does not have the paperwork to establish child support. When a customer wants to establish child support, the customer can hire an attorney, ask the Attorney General for representation, contact the Harris County Domestic Relations Office or go to any law library to obtain information on how to prepare a petition for child support. The Harris County Law Library is located at 1019 Congress, 17th floor, Houston, Texas 77002-1700.
• How do I set up a case (cause) in the Child Support Office?
Harris County must receive a Child Support Information Sheet or a copy of the court order. Once we receive the Child Support Information Sheet, we can establish the case (cause) so payments can be processed.
• What is a modification order?
A modification is any change to the terms of a child support order and must be signed by a judge. Possible changes include an increase or decrease in child support, a change of payee, change of payor, or the frequency of the payment. This modification must be submitted to Harris County Child Support before the change can be made in our system. To obtain a modification, you must contact a private attorney, the Harris County Domestic Relations Office, the Attorney General’s Office or obtain information from a law library on how to prepare your own modification. The Harris County Law Library is located at 1019 Congress, 17th floor, Houston, Texas 77002-1700.

• Federal Law Changes

• How will this affect an obligor of a case (cause) who has wage withholding?
Texas is converting cases to the Texas Child Support Disbursement Unit (TXCSDU) on an employer-by-employer basis. Eventually, your employer will be contacted regarding the child support payments issued by their office. Once the TXCSDU is updated with all the pertinent information they would need to process a child support payment, the employer will receive an official NOTICE OF PLACE OF PAYMENT, which will instruct the employer to redirect the payments that qualify to the TXCSDU.
• Will the obligor be notified if and when his case (cause) is redirected to SDU?
Yes. The obligor, the obligee, the court of continuing jurisdiction, the local child support registry, and the employer will all be notified once this change occurs.
• Will the obligor continue to send payments to Harris County Child Support or will this change?
The NOTICE OF PLACE OF PAYMENT will instruct the obligor to stop sending payments to Harris County Child Support and begin sending them to the TXCSDU located in San Antonio.
• If there are changes for the obligor in the method of payment, what are they?
The TXCSDU will accept the same payment types as the Harris County Child Support Office. Therefore, there will not be any change in this area.

• How do I file for divorce and can I obtain the documents through your office?
Unfortunately, our office cannot assist you with the preparation of your documents. You are responsible for preparing the documents you wish to file. Once you have your documents, you may file them in person or by mail. Our mailing address is P.O. Box 4651, Houston, Texas 77210. Our physical location is 1115 Congress, Room 23. A divorce handbook is located on the Texas Young Lawyers Association Web site located at www.tyla.org.
• How much does it cost to file a case (cause) in Family Intake?
Filing fees vary depending on the type of action. Please refer to the fee schedule. The total fee is the sum of the applicable filing fee, the process/issuance fee (if applicable), and the service fee (if applicable).
• Where can I mail or file my documents?
If you wish to mail your documents to our office, please mail to Harris County District Clerk, P.O. Box 4651, Houston, Texas 77210. If you wish to file your documents in person, please file at 1115 Congress, Room 23 (Basement).
• Is there a number I can call to get case (cause) information?
To obtain an accurate civil records search, specific names are required, as well as other important information, i.e. year filed, party a plaintiff or defendant, type of case (cause), etc. The contact number for a search is (713) 755-5758. If the person has a case (cause) number, they can call (713) 755-5015 or (713) 755-5016 for case (cause) information.
• How can I obtain a copy of my divorce decree?
You may obtain a copy in person or by mail. To obtain a copy in person, please visit 201 Caroline. You will receive your copy the same day. To obtain a copy by mail, please mail your request to Harris County District Clerk, P.O. Box 4651, Houston, Texas 77210. The cost is $1 per page. The request will need to contain the case (cause) number and what you would like a copy of. Please include a self-addressed stamped envelope. General processing time is between two to three weeks via mail.
• How can I obtain a restraining/protective order?
Unfortunately, our office cannot assist you with the preparation of your documents. You are responsible for preparing the documents you wish to file. Once you have your documents, you may file them in person or by mail. Our mailing address is P.O. Box 4651, Houston, Texas 77210. Our physical location is 1115 Congress, Room 23. A protective order packet is located on the Office of the Attorney General’s Web site at www.oag.state.tx.us
• How can I set up a wage withholding?
Our office will need a request in writing. You may mail or bring your request to our office. Our mailing address is Harris County District Clerk, P.O. Box 4651, Houston, Texas 77210. Our physical location is 1115 Congress, Room 23 (Basement). A required fee of $15.00 is due at the time of the request. Payment is acceptable by mail in the form of a money order or cashier's check payable to the Harris County District Clerk. In person, all forms of payment are acceptable, except for personal check. The request will need to contain the case (cause) number, name of the employer, payroll mailing address of the employer, and the name of the person who is responsible for the child support. The request should also list the name of the order and the approximate date signed, if known. Once our office receives the request, it is issued within four business days. Anyone with questions relating to the issuance should call the Child Support Office at (713) 755-6077.
• How can I fax file?
You may fax file by faxing your documents to our office at (713) 755-5754. There is a fax filing charge in addition to any costs associated with the document. The cost to fax file is $1 per page, plus a 4% credit card convenience fee. Payment must be by credit card. To facilitate this process, please include a fax filing authorization form with your documents. You can obtain this form on our Web site at www.hcdistrictclerk.com. Select Forms from the toolbar, download the form and fax with your documents. Otherwise, to assess the charges by fax, please send the credit card name, credit card number, expiration date, and a signed statement authorizing the District Clerk to use the credit card for this transaction. If you have any questions about the fax filing process, please call Family Intake at (713) 755-5758. You cannot fax file returns of service on issuances, bonds, signed orders or judgments.
• How can I e-file?
Please visit the Texas Online Web site at www.TexasOnline.com/efiling

• Where do I file my pleadings?
Civil pleadings such as petitions, cross-actions, counterclaims, etc. may be filed in Civil Intake, first floor Civil Courthouse, 201 Caroline. These types of pleadings have fees to be receipted for at time of filing.
Civil pleadings such as answers, amended petitions, etc. may be filed in the Civil Intake No Fees section, Civil Courthouse, 201 Caroline. These type of pleadings have no fees associated with their filing.
Note: Office hours are from 8 a.m. - 5 p.m. Monday through Friday.
• Do you have computer terminals that the public can use?
Yes. The public can search for civil records at the Civil Courthouse, located at 201 Caroline, second floor, room 210; there is no cost. However, you can also search for these records online.
• Is there a number I can call to get case (cause) information?
To obtain an accurate civil records search, please call (713) 755-8307 and provide the following:
• Specific names
• Year case was filed
• Party a plaintiff or defendant
• Type of case filed
• How do I find information on a divorce?
To obtain information regarding the date a divorce decree has been signed, the volume and page of the order, and the number of pages contained in the order call (713) 755-5758. There is a fee of $5.00 for this service.
• Can I request copies by mail?
Please visit our Purchase Copies page to find out more.
• I'm an attorney and would like to change my name/address information. How do I do this?
Use the e-Clerk service to change your name/address information electronically or to register an attorney change of name and/or address by mail, complete and sign an attorney register change form.
• How do I go about filing a civil bond?
For information on filing civil bonds, please call (713) 755-8308.

• Customer Service

• Intake

• Where do I file a civil lawsuit?
Civil Intake (Windows A-H), 201 Caroline first floor Room 110.
• Do I have to hire an attorney to file a lawsuit?
No. You can file your own case (cause).
• How do I file a lawsuit?
Consult the Houston Bar Association.
• I was served with a citation stating that I am being sued. What do I do next?
We suggest you contact an attorney, Houston Bar Association, or the Law Library for information on filing an answer to the lawsuit.
• Where do I file an answer to a lawsuit?
Customer Service (No Fee Window), 201 Caroline.
• How do I find out if someone has been served?
Obtain case (cause) number and provide the requested information.
• What is the filing fee for filing a civil suit?
The fee is $212.00 plus cost of citations. (Amount increases with additional parties).
• Do you accept personal checks for filing?
No. We only accept credit cards, cash, and checks tendered by approved attorneys.
• When will my case (cause) go to trial?
Caller will be transferred to the court clerk .
• Can I choose the court where I want to hear my case (cause)?
No. The computer randomly chooses the court.
• How do I get my money from a cash bond?
Present a signed order to the bond clerk releasing funds. This can be done at Criminal Cash Bonds located at 1201 Franklin, third floor, suite 3180.
• Where do I pay my delinquent taxes?
Delinquent taxes are paid to Paul Bettencort, County Tax Assessor.
• Where do I pay court costs on a Tax Suit?
Court costs can be paid at the Civil Customer Service window located at 201 Caroline, second floor, room 210.
• What if I don’t have the money to pay my taxes?
These questions are directed to the law firm handling the tax suit.
• When can I talk to the judge?
Contact the clerk of the court for that information.

• Courts

• When filing attorney vacation schedules, what months are considered summer designations and non-summer designations?
June, July and August are summer designations. All other months (September - May) are non-summer designations. Any days at the beginning of June that fall in the last week of May are also non-summer days. This last week of May is counted fully as a week in May.
• How do I get my vacation weeks changed?
To amend a timely filed vacation schedule request, you must file a motion/order with the Civil Trial administrative or the presiding judge of the Family Trial Division.
• Where are the Civil Courts located?
The Civil Courts are located at 201 Caroline. See the online directory for specific court information or stop by the information booth on the first floor of 201 Caroline.
• Can I speak with the judge?
All scheduling/appointment information should be directed to the clerk of the court.
• How do I get my case (cause) set for trial?
Contact the trial coordinator. The number can be obtained through the clerk of the court or visit our Web site at http://www.hcdistrictclerk.com.
• How do I find out if someone has been served?
For questions pertaining to a certain case (cause) or court, caller should Post Judgment at (713) 755-5769.

• Abstract/Executions

• What is the fee to request an Abstract or Execution?
Review Costs and Fees.
• I need to have an Abstract or Execution issued. What should I do?
Complete a Request for Abstract of Judgment or Request for Post Judgment Writ form. Submit the request along with fee payment.
• I am requesting an Abstract or Execution. Can I pay with a check?
Review our Payment Options.
• Do I need to supply a certified copy of the judgment with my request for Abstract or Execution?
No.
• My judgment is against different defendants; do I need to request an Abstract against each defendant?
No, all defendants are identified on one abstract.
• Do I need to request an Execution against each defendant?
No. the execution will contain all defendants.
• I need this (abstract, execution, cost statement, etc) NOW! What do I need to do?
To request a rush order, submit an affidavit stating the reason for the request. If you are requesting an execution prior to the 30 days from the time a final judgment is signed, the affidavit must be according to Rule 628 T.R.C.
• Can I pick up my Abstract or Execution?
Yes, state in your request it is to be picked up at Civil Post Judgment, 201 Caroline, Room 250.
• When will my Abstract or Execution be ready?
Most abstracts/executions are prepared within (14) days of the request.
• I need to have my Execution served; can you send it to the Constable?
Harris County Constables prefer the requesting party make arrangements directly with them for serving the Execution as they may have questions about the service.
• What do I do with the abstract now that I have it?
The abstract can be filed in the county in which you believe the debtor might own property. In most counties, the abstract is filed with the County Clerk’s Office. An original abstract is required for each county.
• Where do I file an Abstract?
With the County Clerk’s Office in Real Property Records.
• The Execution was returned “Nulla bona.” What does that mean?
The constable has not found any of the defendant’s goods that can be levied.
• My judgment is almost 10 years old and I need to keep it alive; how can I do this?
If a writ of execution is not issued within the first 10 years of the judgment, it becomes dormant and we can not issue an execution. After the first execution is issued the dormant date runs from issue date of that execution.
• We purchased a judgment and we are the assignee. Can we be listed as the Plaintiff in the abstract or execution?
If you file an Assignment of Judgment, this information will be included in the abstract/execution.
• We are filing a Supersedeas Bond on a case and a Writ of Execution has been issued, how do we stop the service on the Execution?
Request the Post Trial clerk to issue a Writ of Supersedeas which will recall the Writ of Execution.

• Appeals

• I need to appeal my case (cause), what do I do?
A Notice of Appeal must be filed according to the Texas Rules of Appellate Procedure.
• Is there a form to appeal my case?
No, you may refer to Texas Rules of Appellate Procedure or research Appellate Procedures at the Harris County Law Library.
• Where do I go to file a Notice of Appeal?
Civil Courthouse Building, 201 Caroline, Room 250, second floor, Civil/Family Post Trial or mail to:


Harris County District Clerk
ATTN: Civil/Family Post Trial
P.O. Box 4651
Houston, Texas 77210-4651

• Is there a fee for filing a Notice of Appeal?
No.
• What are the costs of my appellate clerk's record?
The cost is $1.00 per page. The actual cost will be determined when all the pleadings are pulled, copied and numbered. A deposit may be required for large records.
• I didn’t do a written request designating the clerk's record, so how do you know what to include in the record?
If there is no written request, your transcript is prepared per Rule 34 of the Texas Rules of Appellate Procedure.
• When will I be notified of the amount due on the clerk's record?
Once the transcript has been completed, we will notify the requesting party by phone and letter.
• Where do I go to pay for the clerk's record?
Civil/Family Post Trial, 210 Caroline, room 250.
• Why did I get a bill in the mail when I’ve already paid for the clerk's record?
When the record is completed, you are contacted by phone regarding the completion and costs involved. We also mail out a copy of the bill. If the costs and fees have been paid, please ignore the bill.
• The clerk's record is not due until a certain day, so why did you send it up before the due date?
Once payment has been received, the transcript is sent to the Court of Appeals that day if it is received before 3 p.m., otherwise it goes out the next working day.
• How can I get a copy of the clerk's record?
Once the record is paid and forwarded to the Court of Appeals, the request is made through them. Copies of any pleading included in the record can be obtained through Civil Customer Service.
• How do I request a supplemental record?
Send a written request identifying the specific documents to Civil/Family Post Trial, 201 Caroline, Room 250. There is no due date for a supplemental; they are calendared for preparation within 30 days.

• Supersedeas Bonds

• How much do I put up for a Supersedeas Bond?
It must be at least the amount of the judgment, interest for the estimated duration of the appeal, and costs.
• A Mandate was issued and I need to know how to get a copy of that Mandate.
All Mandates are imaged. A copy can be requested through the Customer Service Department.
• There is a Mandate issued on our case (cause). We won on appeal and we need to know how to get the funds from the Supersedeas Bond released to us.
A Motion and Order must be filed with the trial court asking for the release of the Bond.

• Cost Statements

• How can I get a cost bill?
A written request along with the case (cause) number, requesting party, and payment of the $15.00 filing fee.
• What is the turn-around time for a cost statement?
Regular cost statements are usually processed within (7) days of the request. Attorney cost statements are normally processed within (14) days of the request.
• What is the cost for transferring a case (cause) to another county?
Fees are $1 per page on all orders and docket sheets, and 12 cents per page on divorce and family pleadings.

• Expunctions

• What are the fees to file a petition for Expunction?
The fee is $212 for filing the petition, with an additional $8.50 for each defendant that requires service.
• Am I eligible for an expunction?
Contact the District Attorney at 713-755-5816. You will be required to give your name and date of birth.
• Where do I file the expunction petition?
You may file the petition at Civil/Family Post Trial, located at 201 Caroline, 2nd floor, Room 250.
• Do I have to have an attorney?
No, however in all cases, an expunction petitioner benefits from the assistance of counsel. The District Clerk strongly urges anyone pursuing a petition for expunction of criminal records to consult with an attorney of his or her own choice.
• Does the District Clerk provide blank forms for the preparation of an expunction?
No, you may obtain a petition from the District Attorney by e-mail only. You must have an e-mail address.
• How long does it take to have my records expunged?
The entire process may take up to 6 months.

• The court deferred adjudication of my guilt and placed me on probation and my probation has since been terminated. Is this record available to potential employers, etc?
Yes - the District Clerk will always have a record of the action taken on your case (cause), even in instances of deferred adjudication. Article 42.12, section 5 (f), Code of Criminal Procedure specifically states that a record in the custody of the District Clerk regarding a case (cause) in which a person is granted deferred adjudication is not confidential.
• How can I file for a Petition of Non-Disclosure of my deferred adjudication?
Unfortunately, our office is unable to provide legal advice regarding non-disclosure for deferred adjudication. However, the District Attorney's Office has more information you can refer to. The specific page providing information and forms to non-disclosure for deferred adjudication can be found here.

Filing Fee: Beginning January 1, 2008, filing a Petition for Non-Disclosure of Deferred Adjudication is $240.00 (Section 411.081 Government Code and 133.154 Local Government Code).
• Someone stole my identity and was arrested and convicted of a criminal offense.
  Is it possible to have my name removed from these records?
Yes - Article 55.01 (d), Code of Criminal Procedure explains your entitlement when an arrested person has falsely used your information during an arrest. Article 55.02, Code of Criminal Procedure explains the procedure for expunction of records. Refer to the District Attorney's Misidentification Victim information. You should not consider this legal advice. You should contact an attorney to advise you of your legal rights.
• Where do I go to file charges against someone who has committed a crime?
If you have been a victim of a criminal offense, you should contact the nearest local law enforcement agency to conduct the investigation and file the appropriate criminal charges through the District Attorney's Office.
• I was a victim of a criminal offense. Where can I go to get information or assistance concerning the status or outcome of the case (cause)?
You can get information from the District Attorney's Web site at District Attorney's Web site, or from JIMS Offense Inquiry Screen.
• How do I expunge my criminal case (cause)?
Since we are unable to provide legal assistance, you should review the Code of Criminal Procedure Chapter 55 relating to expunctions or seek counsel from a licensed attorney.
• Is there a number I can call to get case (cause) information?
Customers with a specific case (cause) number may call (713) 755-7812 to obtain summary information about that particular case (cause) at no charge. For criminal information select appropriate the option.
• Where is Customer Service located?
The Customer Service Section is located on the third floor, room 3138 of the Criminal Justice Center, 1201 Franklin, to assist walk-in customers during regular business hours with criminal record searches, certificates of record search and disposition, viewing of case (cause) files, obtaining copies of documents, and filing documents. The fee for a certificate of record search is $6.00. The fee to obtain copies of documents is $1.00 per page, whether certified or not.
• Can I file after non-business hours?
A file mark clock and locked deposit box is located on the first floor of the Criminal Justice Center at 1201 Franklin for filing documents during non-business hours.
• May I request documents or record searches by fax?
Customers may request record searches or copies of documents by fax using the Fax Express Service at (713) 368-3946. The party’s full name, date of birth, and if known, the case (cause) number, must be provided. There is a charge of $1.00 per page of copies, plus an additional $5.00 when a record search is required. (Only credit cards are accepted and will be charged a 4% convenience fee for each transaction).
• Where can I get appeals information?
The Appeal Section is located on the third floor, room 3180 of the Criminal Justice Center, 1201 Franklin. Personnel in this section will assist customers with questions concerning cases (causes) on appeal. This is also where attorneys of record check out and check in appellate records. The contact number is (713) 755-7812. Customers may also file appeal documents or request copies from appeal cases (causes) in this section.
• Where can I file a Post Conviction Writ of Habeas Corpus?
The Appeal Section also processes Post Conviction Writ of Habeas Corpus. The application for a Post Conviction Writ of Habeas Corpus must be filed on the proper form, which the applicant may obtain online at the Court of Criminal Appeals.
• How can I get my cash bond refunded?
Cash bond deposits are refunded to the depositor if the defendant has successfully complied with all conditions of the bond and the criminal case (cause) is concluded. There fund order is prepared and signed by the judge, then forwarded to the County Auditor's Office. When that process is complete, the County Treasurer will mail the refund check to the depositor at the address noted on the cash bond. Any change of address should be completed prior to the conclusion of the criminal case (cause).
• What is a cash bond assignment?
Cash bond assignments may also be filed with the District Clerk on the third floor, room 3180 of the Criminal Justice Center, 1201 Franklin. The cash bond assignment will cause the cash deposit to be refunded to another party named in the assignment form. This form must be filed with the District Clerk prior to the conclusion of the criminal case (cause) and it must be notarized, or the depositor must appear in person with proper identification to file the assignment. The cash bond assignment form is available by clicking on the link listed here.
• Where can I file for an occupational driver's license?
Petitions for an occupational driver's license may be filed in the Criminal Customer Service Section located on the third floor, room 3138 of the Criminal Justice Center, 1201 Franklin. An occupational license case (cause) information sheet must also be included with your petition (Rule 15, Harris County Criminal Courts at Law Rules of Court). Filing Fee: Beginning April 1, 2008, filing an occupational driver’s license costs $212.00 (521.242 Transportation Code and 133.154 Local Government Code).
• Is there a number I can call for a name inquiry?
Customers with only a name and date of birth may call (713) 755-7812 to obtain a criminal record search. A fee of $5.00 is charged for this service. An additional fee of $1.00 is charged for written confirmation or a certificate of the search. All major credit cards are accepted for this transaction.
• Where can I obtain sex offender information?
The Department of Public Safety will be able to provide you more information on this topic. Click to query sex offender information.
• How do I resolve check fraud/hot check problems?
Please refer to the Harris County District Attorney's Office for assistance regarding your concern. If you would like more information regarding this topic, you may contact the Check Fraud Division by calling 713-755-7883.
• How can I obtain information regarding inmates incarcerated in the Harris County Jail?
Please visit the Harris County Sheriff's Office Web site. Particularly, you will find the information you are looking for under Inmate Information.
• How does a government agency get copies of criminal records?
A government agency may obtain the most efficient service by faxing a request on the agency's official letterhead, to (713) 368-3946. If not already displayed on your letterhead, please include a return mailing address and contact person to address returned service. Also, please let us know if your needs require a mailed certified copy or whether a faxed copy is sufficient. You may also obtain this information through our Correspondence Department by writing on your official letterhead to Criminal Correspondence Section, P.O. Box 4651, Houston, Texas 77210-4651, to the attention of Criminal Correspondence. In fulfilling all requests, please include the defendant's name(s), case (cause) number(s) and item(s) you are want returned. (e.g.case (cause) #1234567 - Certified Copy of Judgment and Sentence).

• I am not able to make my payment on time, may I pay it later?
We are required to inform the court in which your case was heard if you cannot make timely payments. We will refer your case to one of our collection agents to make arrangements for payment.
• Are you open on weekends?
No. However, a 24 Hour Drop box is location in the lobby of 1201 Franklin for payments made after normal business hours. Do not leave cash in the 24 Hour Drop Box.
• Can I pay my court costs, fines, and fees with my Cash Bond?
After you Cash Bond has been refunded to you, you may use that money towards payment of your court costs, fines, and fees. We cannot use your Cash Bond as payment.

• Criminal

• How do I file the documents related to a Criminal case (cause)?
Documents related to a criminal case (cause) may be filed with the assigned court, in person at 1201 Franklin, Suite 3138, or mailed to:
Harris County District Clerk
P.O. Box 4651
Houston, Texas 77210-4651

• How do I file a Petition for Non-Disclosure?
A Petition for Non-Disclosure is filed at 1201 Franklin, Suite 3138. There is a $240.00 Filing fee. You can obtain the necessary form from the Harris County District Attorney’s Web site.
• How do I file a Petition for an Occupational/Restricted Drivers License?
A Petition for an Occupational/Restricted Drivers License is filed at 1201 Franklin, Suite 3138. There is a $212.00 filing fee. Complete and submit the Occupational License Case (Cause) Information Sheet along with your petition.
• How do I file an Affidavit of Surety to Surrender Principal?
An Affidavit of Surety to Surrender Principal is filed at 1201 Franklin, Suite 3138. Complete and submit the Affidavit of Surety to Surrender Principal form.

• Civil/Family

• Where do I get a copy of my court documents?
The Customer Service Department located at 201 Caroline, second floor, room 210. You may also obtain copies from the Web site. Go to www.hcdistrictclerk.com click on e-Clerk.
• Are my copies ready for pickup?
You will receive notification from a customer service representative when your copies are ready for pick-up.
• What is the page count on my request?
The clerk will verify the page count on each document/request for the customer.
• What is the status of my case (cause)?
The clerk will verify the status of the case (cause) and give customer the information.
• What is the fee for a copy?
All copies are $1.00 per page.
• Can you give me my case (cause) number?
This information can be obtained by calling (713) 755-8307. There is a $5.00 fee for this service.
• Where do I obtain a copy of my marriage license?
This information can be obtained from the County Clerk's Office.
• How can I obtain a copy of a record kept by the District Clerk?
Copies can be obtained by fax, mail, and in person or on our Web site.
• How long does it take to get a copy?
Most copy requests are processed the same day. There are some exceptions in various areas due to extenuating circumstances.
• Can I request certain pages of the document or do I have to purchase the entire file?
You may request any or all pages of the document.
• Is there a fee for a search?
Yes, the fee is $5.00.
• Who can tell me the date the order was signed, which party it was rendered in favor of and is my divorce final?
The Customer Service clerk will make inquiry and give the information to the customer.
• Where do I go to file a new case (cause)?
Civil cases (causes) are filed at 201 Caroline. Family cases (causes) are filed at 1115 Congress, in the basement, room 23.
• What is the phone number for Real Property?
This department is part of the County Clerk's Office. The phone number is (713) 755-6411.
• How can I obtain information on property deeds?
Contact the County Clerk's Office at (713) 755-6411.
• What is your filing fee?
This information can be obtained on our Web site: www.hcdistrictclerk.com. This information can also be faxed to you.
• Where do I apply to become a process server?
This information can be obtained at the Process Server Review Board web page.
• Where do I obtain a copy of my child support payment records?
You can obtain a copy of your child support payment records in Child Support Section located at 1115 Congress, in the basement of the Family Law Center Building.
• Where can I get attorney information such as address, phone number or vacation dates?
The clerk will make inquiry and give the customer the information.
• Where can I find out service information such as: service date, who was served, what document was served?
The Customer Service clerk will make inquiry and give the customer the information.
• Where are bonds released?
A Surety Bond can be released at 201 Caroline, Room 210 on the second floor. Surety Bonds posted after July 2003 will be released at 201 Caroline, Room 110 on the first floor. Cash bonds are released in the Court Registry Section located on the first floor of 201 Caroline, Room 170.
• Can I file after business hours?
Yes, there is a 24-hour drop box at the northwest corner of the Civil Courthouse, 201 Caroline, that remains open as always.
• How do I file the documents related to a Civil case (cause)?
Documents related to a civil case (cause) may be filed with the assigned court, in person at 201 Caroline, Suite 210, fax filed to (713) 755-5754, e-filed through Texas Online , or mailed to:
Harris County District Clerk
   P.O. Box 4651
Houston Texas 77210-4651

• How can I obtain a Certificate of Name Change?
You can obtain a Certificate of Name Change at 201 Caroline, Suite 210. There is a $10.00 fee.
• How can I obtain an Affidavit of No Records?
You can obtain an Affidavit of No Records for a specific name on file with a specific court from 201 Caroline, Suite 210. There is a $2.00 fee.
• How can I obtain a Certificate of No Appeal?
You can obtain a Certificate of No Appeal for those cases (causes) that HAVE NOT been appealed to a higher court from 201 Caroline, Suite 210. There is a $2.00 fee.
• How can I obtain an Affidavit of Dormant Judgment?
You can obtain an Affidavit of Dormant Judgment for those cases (causes) whose judgment is 10 years old or older. There is a $2.00 fee.
• How can attorneys file address updates and vacation schedules?
Attorneys can submit Vacation requests or address updates in person at 201 Caroline, Suite 210, by mail or fax. Additionally, attorneys who participate in the e-Clerk program may update their own vacation and address information.

• Where is the historical document room located?

The room is located at:
	Harris County Civil Courthouse,
	201 Caroline, Suite 200
	Houston, Texas 77002

• What are the hours of operation for the historical document room?
The room is open on Tuesdays and Thursdays 12 p.m.-4 p.m. and Wednesdays 9 a.m.-1 p.m.
• What type of records are available in the Historical Document room?
Civil Judicial Court and Criminal Court records in the form of Indexes, court minutes, court executions, court fee dockets, court cost bills, accounting books, civil and criminal case (cause) files, declaration of intent, oaths of allegiance and Naturalization records ranging from 1837-1925.
• Can you give me my case (cause) number for a criminal and/or civil historical record(s) after 1925?
This information can be obtained by calling our call center at 713-755-7300. There is a $5.00 fee for the search service. There is a charge of $1.00 per page for copies—Non-Certified copy and/or Certified copy.
• May I request documents or record searches prior to 1925 by fax?
Customers may request record searches or copies of documents by fax using the Fax Express Service at (713) 368-3946. The party's full name(s), date of birth, date filed and if known, the case (cause) number, must be provided. There is a charge of $1.00 per page for copies—Non-Certified copy and/or Certified copy, plus an additional $5.00 when a record search is required. Only credit cards are accepted and will be charged a 4% convenience fee for each transaction.
• Can I request certain pages of a historical document or do I have to purchase the entire historical document?
You may request any and/or all pages of the historical document.
• What type of payment is accepted?
Personal checks are not accepted. Money orders or cashier's checks made payable to Loren Jackson, Harris County District Clerk should be sent through the mail. Also, Credit cards are accepted and will be charged a 4% convenience fee for each transaction.
• How does a government agency get copies of a criminal and/or civil historical court document?
A government agency may obtain the most efficient service by faxing a request on the agency’s official letterhead, to (713) 368-3946. If not already displayed on your letterhead, please include a return mailing address and contact person to address returned service. Also, please let us know if your needs require a mailed certified copy or whether a faxed copy is sufficient. You may also obtain this information through our Correspondence Department by writing on your official letterhead to: Correspondence Section, P.O. Box 4651, Houston, Texas 77210-4651, to the attention of either Civil Correspondence or Criminal Correspondence. In fulfilling all requests, please include the plaintiff’s and defendant’s full name(s), date of birth, case (cause) number(s) and item(s) you want returned. (e.g. case (cause) #1234567 – Certified Copy of Judgment and Sentence).

Any other questions that pertain to the Historical Documents dating from 1837—1925 may be e-mailed to the Historical Documents Room.

• Why is jury service important?
The United States Constitution and the Texas Constitution guarantee all people, regardless of race, religion, sex, national origin, or economic status, the right to trial by an impartial jury. Justice ultimately depends to a large measure upon the quality of the jurors who serve in our courts.
• What is my duty as a juror?
As a juror, you must be fair and impartial. Your actions and decisions must be free of any bias or prejudice. Your actions and decisions are the foundation of our judicial system.
• How was I selected?
You were selected at random from the Harris County Voter Registration list and the Texas Department of Public Safety list of drivers or ID card holders living in Harris County.
• Am I eligible?
Jurors must:
• Be a citizen of the United States and of this State.
• Be at least 18 years of age.
• Reside in the county of jury service.
• Be able to read and write.
• Be of sound mind.
You cannot serve on a jury if:
• You have been convicted of a felony or of any type of theft (unless rights have been restored)
• You are now on probation or deferred adjudication for a felony or for any type of theft; or
• You are now under indictment for a felony or are now under criminal charges for any type of theft.
If you are in doubt, or think you may not be qualified to serve on a jury for one of the above or any other reasons please contact the jury assembly room staff.
• Who can be excused from jury service?
You are entitled to be excused as a juror if you:
• Are over 70 years of age.
• Have legal custody of a child under 10 years of age and jury service would leave the child unsupervised.
• Are a student in class.
• Are the caretaker of a person who is unable to care for himself/herself (an invalid).
• Can show a physical or mental impairment or an inability to comprehend or to communicate in English.
• Are a member of the United Stated Military forces on active duty and deployed outside of Harris County.
• What are the different types of cases (causes)?
There are two basic types of cases (causes): criminal and civil (including family cases).

• Criminal cases (causes)

  A criminal case (cause) results when a person is accused of committing a crime. You, as a juror, must decide whether the person charged is guilty or not guilty. The accused person is presumed innocent, and the State, represented by the District or County Attorney, must prove guilt “beyond a reasonable doubt.”

• Civil cases (causes)

  A civil case (cause) results from a disagreement or dispute between two or more parties. In a civil case (cause), you, as a juror, must answer questions of disputed facts based upon the testimony and evidence admitted by the judge. The answers to these questions are called the verdict.

• Will I be paid for being a juror?
Yes. You will be paid $6.00 for the first day of service and $40.00 for each additional day.
• Must my employer pay me while I am on jury duty?
Your employer is not required to pay you while on jury duty; however, employers are prohibited by law from firing an employee for serving as a juror.
• Who can have a jury trial?
Any person charged with a criminal offense or any party to a civil case (cause) has a right to a jury trial. All parties are equal before the law and each is entitled to the same fair treatment.
Are there rules about jury conduct?
Yes. The Texas Supreme Court has rules to assist you in your conduct as a juror, which will be given to you by the judge.
How is a juror selected for a particular case (cause)?
Cases (Causes) will usually be heard by juries of 6 or 12. The larger group, called a panel, will be sent to the trial court (courtroom) where the jurors will be questioned under the supervision of the judge. A juror may be excused from the panel if it is shown that the juror cannot act impartially concerning the case (cause) to be heard. In addition, each side is allowed to remove a given number of jurors from the panel without having to show any reason. The trial jury will be the first 6 or 12 of the remaining persons on the panel.
What is voir dire or questioning of the jury panel?
It is a way for the parties to select a fair and impartial jury. Under the justice system, you may be questioned by each of the lawyers before they decide to remove a certain number of persons from the jury panel.
For example, the lawyer may ask you questions to see if you are connected to the trial or if you have any prejudice or bias toward anyone in the trial. These questions are not intended to embarrass you, but rather to help the lawyers in the jury selection process. You may ask the judge to allow you to answer some questions away from the other persons on the panel.
What if I have a special need or emergency?
After you have been selected as a juror on a trial panel, if you have a special need or an emergency, tell the bailiff.
What if I received a summons for a deceased person?
Please write deceased on the summons and mail or fax it back.
What if I have health issues that would prevent me from serving?
Please mail or fax proof of disability with your summons. If you are not on disability, you must mail a letter from your doctor requesting you be excused for health reasons.

• How long will I wait before I see my refund check?
Refunds are processed at the end of each month. You should expect to receive your refund check six to eight weeks from the end of the month the refund was processed.
• What do I need to do to get my Excess Proceeds released from the courts?
Before Excess Proceeds can be paid, we must have a signed court order. The payer’s name, address, the amount of money as well as the person to whom the check is to be payable to must also be provided. Once the court order is received, it takes approximately 10 days for the money to be refunded.
• How can I redeem a returned item?
Once you have been contacted about an insufficient check, you can immediately redeem the check with two money orders or cashier’s checks: one for the amount of the check and another for the bank service fee of $30.00.
• Cash payments must be made in person at the Fee Accounting Section.
• If I am currently unable to write checks at your office, how do I get those privileges reinstated?
You must wait two years for consideration to be taken off of the insufficient checklist. Your request for reinstatement must be made in writing and your file will be reviewed. A determination letter will be sent to you following your request.

• Court Registry

• What types of funds can be deposited into the Court Registry?
By order of the court, the registry may take in the following:
• Funds for a minor child to be held in trust until the child reaches the age of 18, or until further order of the court.
• Funds deposited that are currently in dispute by two or more parties
• Cash bonds posted with the Civil or Family courts
• Personal Property
• I am currently receiving aid from the Department of Health and Human Services and I must provide documentation stating that I do not have access to the funds in the registry. How do I request this kind of documentation?