Passwords are case sensitive; make sure the caps lock is off on your keyboard. If
                            you are still unable to sign-on to the website, please 
                                Contact Us.
                        
                            Please check the version of your browser. Our site works best with versions of Internet
                            Explorer 6.0 and higher, Mozilla Firefox 1.5 and higher, Opera 9.0 and higher or
                            Apple Safari 2.0 and higher. If you are using one of these browsers and is still
                            getting the same error message, please 
                                Contact Us..
                        
                            In order to secure our documents, we password-protect all files. The password to
                            unlock your documents is the same password you use to sign-on to www.hcdistrictclerk.com. If you
                            have changed your www.hcdistrictclerk.com password, and it has been a few days since you have downloaded
                            the document, the password will be the same password you used to get into www.hcdistrictclerk.com
                            the same day you downloaded the document. NOTE: If you enter the wrong password,
                            some zip programs will not allow you to re-enter a password unless you close the
                            zip program and re-open it. If you are still having problems, please 
                                Contact Us..
                        
                            Please be advised that in order to open up the PDF file that you downloaded, you
                            will need to install Acrobat PDF reader. You can get this program by going to the
                            Adobe website and downloading it at 
www.adobe.com.
                        
                            Please be advised that we accept credit cards only when requesting a document off
                            of the Internet.
						
						
						
                            You may choose mail, fax (local numbers only), e-mail, or the download method for
                            delivery of purchased documents.
                        
						
						
                            This site is best viewed with Internet Explorer at 1024 by 768 resolution. We recommend
                            Microsoft Internet Explorer 6.0 and higher or Netscape 6.0 and higher. If you are
                            using AOL, we recommend that you minimize your browser and open up Internet Explorer
                            to enter the site. If you are still having problems please 
                                Contact Us..
                        
                            After searching for a document, our website will allow you to preview any listed document
                            by clicking on the image number link.
                        
						
						
                            Adobe Acrobat Reader is a free program that allows users to view and print documents
                            in a widely supported document format. Adobe Acrobat Reader can be downloaded for
                            free at 
                                www.adobe.com.
						
                            In order to serve our customers in a fast and efficient manner, our documents are
                            compressed into a .zip format to allow for quicker download times. In order to uncompress
                            these files, you will need a ZIP compression/de-compression program. There are several
                            ZIP compression/de-compression programs available for download at sites such as:
                            
http://download.cnet.com.
                            Many of these programs are free. Please visit the site listed above or use a search
                            engine to locate a copy of a compression/de-compression program that supports .zip
                            format.
						
                            First make sure you have Adobe Acrobat Reader installed. If you do, there might
                            be a problem with the browser installation. Microsoft has reported a problem and
                            resolution on their website where Internet Explorer cannot open new browser windows
                            from a link: 
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q281679.
						
                            In order to secure our documents, we password-protect all files. To unlock these
                            files, use the password you use to login to this website.
                            
                            NOTE: If you enter the wrong password, some zip programs will not allow you to re-enter
                            a password unless you close the zip program and re-open it.
						
						
						
                            Yes. For security reasons, after 30 minutes of inactivity, your session will expire
                            and you will be returned to the home page.
						
						
						
                            For security reasons, after 30 minutes of inactivity, your session will expire and
                            you will be returned to the login page.
						
						
						
                            Family and Criminal documents are not available to the public through this service
                            at this time.
						
						
						
                            Accounts that have not been used in over six months and have never placed an order
                            will be removed from the system.