Passwords are case sensitive; make sure the caps lock is off on your keyboard. If
you are still unable to sign-on to the website, please
Contact Us.
Please check the version of your browser. Our site works best with versions of Internet
Explorer 6.0 and higher, Mozilla Firefox 1.5 and higher, Opera 9.0 and higher or
Apple Safari 2.0 and higher. If you are using one of these browsers and is still
getting the same error message, please
Contact Us..
In order to secure our documents, we password-protect all files. The password to
unlock your documents is the same password you use to sign-on to www.hcdistrictclerk.com. If you
have changed your www.hcdistrictclerk.com password, and it has been a few days since you have downloaded
the document, the password will be the same password you used to get into www.hcdistrictclerk.com
the same day you downloaded the document. NOTE: If you enter the wrong password,
some zip programs will not allow you to re-enter a password unless you close the
zip program and re-open it. If you are still having problems, please
Contact Us..
Please be advised that in order to open up the PDF file that you downloaded, you
will need to install Acrobat PDF reader. You can get this program by going to the
Adobe website and downloading it at
www.adobe.com.
Please be advised that we accept credit cards only when requesting a document off
of the Internet.
You may choose mail, fax (local numbers only), e-mail, or the download method for
delivery of purchased documents.
This site is best viewed with Internet Explorer at 1024 by 768 resolution. We recommend
Microsoft Internet Explorer 6.0 and higher or Netscape 6.0 and higher. If you are
using AOL, we recommend that you minimize your browser and open up Internet Explorer
to enter the site. If you are still having problems please
Contact Us..
After searching for a document, our website will allow you to preview any listed document
by clicking on the image number link.
Adobe Acrobat Reader is a free program that allows users to view and print documents
in a widely supported document format. Adobe Acrobat Reader can be downloaded for
free at
www.adobe.com.
In order to serve our customers in a fast and efficient manner, our documents are
compressed into a .zip format to allow for quicker download times. In order to uncompress
these files, you will need a ZIP compression/de-compression program. There are several
ZIP compression/de-compression programs available for download at sites such as:
http://download.cnet.com.
Many of these programs are free. Please visit the site listed above or use a search
engine to locate a copy of a compression/de-compression program that supports .zip
format.
First make sure you have Adobe Acrobat Reader installed. If you do, there might
be a problem with the browser installation. Microsoft has reported a problem and
resolution on their website where Internet Explorer cannot open new browser windows
from a link:
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q281679.
In order to secure our documents, we password-protect all files. To unlock these
files, use the password you use to login to this website.
NOTE: If you enter the wrong password, some zip programs will not allow you to re-enter
a password unless you close the zip program and re-open it.
Yes. For security reasons, after 30 minutes of inactivity, your session will expire
and you will be returned to the home page.
For security reasons, after 30 minutes of inactivity, your session will expire and
you will be returned to the login page.
Family and Criminal documents are not available to the public through this service
at this time.
Accounts that have not been used in over six months and have never placed an order
will be removed from the system.