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How do I register and search for records / What additional features do I have with a login?
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How do I access my family case/or my confidential case on your website?
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How do I file a subpoena or check status of my subpoena request?
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How do I signup for case / docket / party / other case subscription notifications for attorneys?
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How do I schedule my own hearings for family / civil courts for attorneys?
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How do I receive service documents online?
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How do I access the attorney kiosk?
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How do I search for records / What additional features do I have with a login?
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My Password isn't working.
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I’m getting error message – Error on page.
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The document I’m trying to unzip is password protected, How do I open it?
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The document I downloaded will not open.
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Do I have to use a credit card to download a document off of www.hcdistrictclerk.com?
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Is there anyway I can get my document faxed or mailed to me?
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I cannot access the website through my username and password.
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I am trying to preview the document before I order it, how do I do this?
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I was told I need Adobe Acrobat Reader to view my documents. What is Adobe Acrobat
Reader and how do I acquire this program?
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I was told I need a ZIP compression/de-compression program to view my documents.
What is a ZIP compression/de-compression program, and how do I acquire one of these
programs?
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I am using Internet Explorer and I am trying to preview a document and nothing is
displayed. Is something wrong?
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I purchased a document and received it in a .zip format. When I open the .zip file,
I am prompted for a password. What password is it asking for?
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Am I automatically logged out of the system after a period of inactivity?
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I tried to navigate to a page in this website and was sent back to the home page.
I was already logged in so why I am being asked to login again?
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I tried to search for Family and Criminal documents but it came back with nothing,
what is wrong?
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Will my login account ever be inactivated?
Child Support
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- Who is the payor/payee?
- When will my payment be posted?
- I sent my payment in with no case (cause) number,
what do I need to do?
- What if I receive a payment that is not my
normal amount?
- How can I get my employer to automatically
withdraw child support from my check?
- What is my balance? Do I owe arrearages?
- Can I stop paying my child support once my
child turns 18?
- My payments have been redirected to the State
Disbursement Unit, how do I set up or update my direct deposit information with
them?
- My payments have been redirected to the State
Disbursement Unit, how can I place a stop payment on one of their checks?
- If I have not received a child support check
issued by Harris County that has been mailed, can I have a stop payment placed on
it and how do I do this?
- How do I file for child support?
- How do I set up a case (cause) in the Child
Support Office?
- What is a modification order?
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Federal Law Changes
- How will this affect an obligor of a case (cause)
who has wage withholding?
- Will the obligor be notified if and when his
case (cause) is redirected to SDU?
- Will the obligor continue to send payments
to Harris County Child Support or will this change?
- If there are changes for the obligor in the
method of payment, what are they?
Family
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- How do I file for divorce and can I obtain
the documents through your office?
- How much does it cost to file a case (cause)
in Family Intake?
- Is there a number I can call to get case (cause)
information?
- How can I obtain a copy of my divorce decree?
- How can I obtain a restraining/protective order?
- How can I e-file?
Title IVD
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- What are your hours of operation?
- What does the Texas Attorney General do?
- Where can I find my case number?
- What time is docket call?
- How can I reset (reschedule) a court hearing date?
- Where do you pay your child support?
- Where do you get copies of orders?
- Where can I get a print out of child support payments?
Civil
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- Where do I file my pleadings if I am a Pro Se filer?
- Do you have computer terminals that the public
can use?
- Is there a number I can call to get case (cause)
information?
- How do I find information on a divorce?
- Can I request copies by mail?
- I'm an attorney and would like to change my
name/address information. How do I do this?
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Intake
- Where do I file a civil lawsuit?
- Do I have to hire an attorney to file a lawsuit?
- How do I file a lawsuit?
- I was served with a citation stating that I
am being sued. What do I do next?
- Where do I file an answer to a lawsuit?
- How do I find out if someone has been served?
- What is the filing fee for filing a civil
suit?
- Do you accept personal checks for filing?
- When will my case (cause) go to trial?
- Can I choose the court where I want to hear
my case (cause)?
- How do I get my money from a cash bond?
- Where do I pay my delinquent taxes?
- Where do I pay court costs on a Tax Suit?
- What if I don’t have the money to pay my taxes?
- When can I talk to the judge?
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Courts
- When filing attorney vacation schedules, what
months are considered summer designations and non-summer designations?
- How do I get my vacation weeks changed?
- Where are the Civil Courts located?
- Can I speak with the judge?
- How do I get my case (cause) set for trial?
- How do I find out if someone has been served?
Post Trial (Civil/Family)
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Abstract/Executions
- What is the fee to request an Abstract or
Execution?
- I need to have an Abstract or Execution issued.
What should I do?
- I am requesting an Abstract or Execution.
Can I pay with a check?
- Do I need to supply a certified copy of the
judgment with my request for Abstract or Execution?
- My judgment is against different defendants;
do I need to request an Abstract against each defendant?
- Do I need to request an Execution against
each defendant?
- I need this (abstract, execution, cost statement,
etc) NOW! What do I need to do?
- Can I pick up my Abstract or Execution?
- When will my Abstract or Execution be ready?
- I need to have my Execution served; can you
send it to the Constable?
- What do I do with the abstract now that I
have it?
- Where do I file an Abstract?
- The Execution was returned “Nulla bona.” What
does that mean?
- My judgment is almost 10 years old and I need
to keep it alive; how can I do this?
- We purchased a judgment and we are the assignee.
Can we be listed as the Plaintiff in the abstract or execution?
- We are filing a Supersedeas Bond on a case
and a Writ of Execution has been issued, how do we stop the service on the Execution?
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Appeals
- I need to appeal my case (cause), what do
I do?
- Is there a form to appeal my case?
- Where do I go to file a Notice of Appeal?
- Is there a fee for filing a Notice of Appeal?
- What are the costs of my appellate clerk's
record?
- I didn’t do a written request designating
the clerk's record, so how do you know what to include in the record?
- When will I be notified of the amount due
on the clerk's record?
- Where do I go to pay for the clerk's record?
- Why did I get a bill in the mail when I’ve
already paid for the clerk's record?
- The clerk's record is not due until a certain
day, so why did you send it up before the due date?
- How can I get a copy of the clerk's record?
- How do I request a supplemental record?
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Supersedeas Bonds
- How much do I put up for a Supersedeas Bond?
- A Mandate was issued and I need to know how
to get a copy of that Mandate.
- There is a Mandate issued on our case (cause).
We won on appeal and we need to know how to get the funds from the Supersedeas Bond
released to us.
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Cost Statements
- How can I get a cost bill?
- What is the turn-around time for a cost statement?
- What is the cost for transferring
a case (cause) to another county?
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Expunctions
- What are the fees to file a petition for Expunction?
- Am I eligible for an expunction?
- Where do I file the expunction petition?
- Do I have to have an attorney?
- Does the District Clerk provide blank forms
for the preparation of an expunction?
- How long does it take to have my records expunged?
Criminal
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- The court deferred adjudication of my guilt
and placed me on probation and my probation has since been terminated. Is this record
available to potential employers, etc?
- How can I file for a Petition of Non-Disclosure
of my deferred adjudication?
- Someone stole my identity and was arrested
and convicted of a criminal offense.
Is it possible to have my name removed from these records?
- Where do I go to file charges against someone
who has committed a crime?
- I was a victim of a criminal offense. Where
can I go to get information or assistance concerning the status or outcome of the
case (cause)?
- How do I expunge my criminal case (cause)?
- Is there a number I can call to get case (cause)
information?
- Where is Customer Service located?
- Can I file after business hours?
- Where can I get appeals information?
- Where can I file a Post Conviction Writ of
Habeas Corpus?
- How can I get my cash bond refunded?
- Where can I file for an occupational driver's
license?
- Is there a number I can call for a name inquiry?
- Where can I obtain sex offender information?
- How do I resolve check fraud/hot check problems?
- How can I obtain information regarding inmates
incarcerated in the Harris County Jail?
- How does a government agency get copies of
criminal records?
Collections
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- I am not able to make my payment on time,
may I pay it later?
- Are you open on weekends?
- Can I pay my court costs, fines, and fees
with my Cash Bond?
Customer Service
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Criminal
- How do I file the documents
related to a Criminal case (cause)?
- How do I file a Petition
for Non-Disclosure?
- How do I file a Petition
for an Occupational/Restricted Drivers License?
- How do I file an Affidavit
of Surety to Surrender Principal?
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Civil/Family
- Where do I get a copy of my court documents?
- Are my copies ready for pickup?
- What is the page count on my request?
- What is the status of my case (cause)?
- What is the fee for a copy?
- Can you give me my case (cause) number?
- Where do I obtain a copy of my marriage license?
- How can I obtain a copy of a record kept by
the District Clerk?
- How long does it take to get a copy?
- Can I request certain pages of the document
or do I have to purchase the entire file?
- Is there a fee for a search?
- Who can tell me the date the order was signed,
which party it was rendered in favor of and is my divorce final?
- Where do I go to file a new case (cause)?
- What is the phone number for Real Property?
- How can I obtain information on property deeds?
- What is your filing fee?
- Where do I apply to become a process server?
- Where do I obtain a copy of my child support
payment records?
- Where can I get attorney information such as
address, phone number or vacation dates?
- Where can I find out service information such
as: service date, who was served, what document was served?
- Where are bonds released?
- How do I file the
documents related to a Civil case (cause)?
- How can I obtain
a Certificate of Name Change?
- How can I obtain
an Affidavit of No Records?
- How can I obtain
a Certificate of No Appeal?
- How can I obtain
an Affidavit of Dormant Judgment?
- How can attorneys
file address updates and vacation schedules?
- How can I obtain
a request for the Public Information Act (PIA)?
Historical documents
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- Where is the historical document
room located?
- What are the hours of operation
for the historical document room?
- What type of records are available
in the Historical Document room?
- Can you give me my case (cause)
number for a criminal and/or civil historical record(s) after 1925?
- May I request documents or record
searches prior to 1925 by fax?
- Can I request certain pages of
a historical document or do I have to purchase the entire historical document?
- What type of payment is accepted?
- How does a government agency get
copies of a criminal and/or civil historical court document?
Any other questions that pertain to the Historical Documents dating from 1837—1925
may be e-mailed to the Historical
Documents Room.
Jury
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- Why is jury service important?
- What is my duty as a juror?
- How was I selected?
- Am I eligible?
- Who can be excused from jury service?
- What are the different types of cases (causes)?
- Will I be paid for being a juror?
- Must my employer pay me while I am on jury
duty?
- Who can have a jury trial?
- Are there rules about jury conduct?
- How is a juror selected for a particular
case (cause)?
- What is voir dire or questioning of the
jury panel?
- What if I have a special need or emergency?
- What if I received a summons for a deceased
person?
- What if I have health issues that would
prevent me from serving?
Accounting
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- How long will I wait before I see my refund
check?
- What do I need to do to get my Excess Proceeds
released from the courts?
- How can I redeem a returned item?
- If I am currently unable to write checks
at your office, how do I get those privileges reinstated?
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Court Cost - Billing
- To whom should I make the payment payable?
- Where can I mail the payment?
- Can I pay the bill online or over the phone?
- Why am I getting a bill for a Protective Order?
- Why am I getting billed for a Transfer of
Venue?
- Why am I getting a bill for a Severance Case?
- Why did I receive a bill for a Paternity Case?
- I filed a Pauper’s Oath. Why did I receive
a bill?
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Court Registry
- What types of funds can be deposited into
the Court Registry?
- I am currently receiving aid from the Department
of Health and Human Services and I must provide documentation stating that I do
not have access to the funds in the registry. How do I request this kind of documentation?
- How do I update my address with your office?
- I have funds in the Registry and I am about
to turn 18. How do I withdraw the money?
- Once I have applied to withdraw funds, how
quickly is a check issued?
- I received a call stating that I have unclaimed
money with the State Comptroller's Office that was sent from the Harris County District
Clerk’s Office. Why were my funds transferred and how can I retrieve them?
- What is a Form W-9 and where may I obtain
the form?
- Why does the Harris County District Clerk
withhold 30% of the minor’s interest if they do not have a Form W-9 on file?
- When should I expect to receive a 1099-INT?
- How may I obtain a statement of funds deposited
into the registry of the court?
HR
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- How do I apply for positions within the District
Clerk’s Office?
- How many positions may I apply for at one
time?
- What is the next step after I have completed
my online application?
- When will I be contacted for an interview?
- If I do not meet the testing requirements
for a particular job posting, how long must I wait before I am able to retest?
- How long must an employee be in a position
before they are able to apply for other available positions?
- How can an employee obtain a copy of his or
her paycheck stub?
- How and when can an employee obtain a Harris
County ID Badge?
Billing
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- What are my payment options?
- To whom should I make the payment payable?
- Where can I mail the payment?
- Why am I getting a bill for a Protective Order?
- Why am I getting billed for a Transfer of Venue?
- Why am I getting a bill for a Severance Case?
- Why did I receive a bill for a Paternity Case?
- I filed a Pauper’s Oath. Why did I receive a bill?
- Why do I owe this when it is an Office of the Attorney General case?
- What if I can’t afford to pay these costs?
- Why are you billing me now when this was due some time ago?
- Whom do I contact if I am having trouble with logging in or with making a payment?
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