Frequently Asked Questions

• How do I register and search for records / What additional features do I have with a login?
  For an outline of website features for the Public, please click here.
  For an outline of website features for Attorneys, please click here.
  For an outline of website features for Bondsman, please click here.

• How do I access my family case/or my confidential case on your website?
  For instructions on accessing a case, please click here.
  

• How do I file a subpoena or check status of my subpoena request?
  For an outline of e-subpoena features, please click here.
  

• How do I signup for case / docket / party / other case subscription notifications for attorneys?
  For instructions on signing up for a case / docket notification for attorneys, please click here.
  For instructions on signing up for case subscriptions for attorneys, please click here.
  For instructions on signing up for party / client notification for attorneys, please click here.
  

• How do I schedule my own hearings for family / civil courts for attorneys?
  For an outline on eHearing features for attorneys, please click here.
  

• How do I receive service documents online?
  For an outline on eIssuance features, please click here.
  

• How do I access the attorney kiosk?
  For information regarding the attorney kiosk, please see our Kiosk User's Guide.
  

• How do I search for records / What additional features do I have with a login?
  For an outline of website features for the Public, please click here.
  For an outline of website features for Attorneys, please click here.
• My Password isn't working.
  Passwords are case sensitive; make sure the caps lock is off on your keyboard. If you are still unable to sign-on to the website, please Contact Us.
• I’m getting error message – Error on page.
  Please check the version of your browser. Our site works best with versions of Internet Explorer 6.0 and higher, Mozilla Firefox 1.5 and higher, Opera 9.0 and higher or Apple Safari 2.0 and higher. If you are using one of these browsers and is still getting the same error message, please Contact Us..
• The document I’m trying to unzip is password protected, How do I open it?
  In order to secure our documents, we password-protect all files. The password to unlock your documents is the same password you use to sign-on to www.hcdistrictclerk.com. If you have changed your www.hcdistrictclerk.com password, and it has been a few days since you have downloaded the document, the password will be the same password you used to get into www.hcdistrictclerk.com the same day you downloaded the document. NOTE: If you enter the wrong password, some zip programs will not allow you to re-enter a password unless you close the zip program and re-open it. If you are still having problems, please Contact Us..
• The document I downloaded will not open.
  Please be advised that in order to open up the PDF file that you downloaded, you will need to install Acrobat PDF reader. You can get this program by going to the Adobe website and downloading it at www.adobe.com.
• Do I have to use a credit card to download a document off of www.hcdistrictclerk.com?
  Please be advised that we accept credit cards only when requesting a document off of the Internet.
• Is there anyway I can get my document faxed or mailed to me?
  You may choose mail, fax (local numbers only), e-mail, or the download method for delivery of purchased documents.
• I cannot access the website through my username and password.
  This site is best viewed with Internet Explorer at 1024 by 768 resolution. We recommend Microsoft Internet Explorer 6.0 and higher or Netscape 6.0 and higher. If you are using AOL, we recommend that you minimize your browser and open up Internet Explorer to enter the site. If you are still having problems please Contact Us..
• I am trying to preview the document before I order it, how do I do this?
  After searching for a document, our website will allow you to preview any listed document by clicking on the image number link.
• I was told I need Adobe Acrobat Reader to view my documents. What is Adobe Acrobat Reader and how do I acquire this program?
  Adobe Acrobat Reader is a free program that allows users to view and print documents in a widely supported document format. Adobe Acrobat Reader can be downloaded for free at www.adobe.com.
• I was told I need a ZIP compression/de-compression program to view my documents. What is a ZIP compression/de-compression program, and how do I acquire one of these programs?
  In order to serve our customers in a fast and efficient manner, our documents are compressed into a .zip format to allow for quicker download times. In order to uncompress these files, you will need a ZIP compression/de-compression program. There are several ZIP compression/de-compression programs available for download at sites such as: http://download.cnet.com. Many of these programs are free. Please visit the site listed above or use a search engine to locate a copy of a compression/de-compression program that supports .zip format.
• I am using Internet Explorer and I am trying to preview a document and nothing is displayed. Is something wrong?
  First make sure you have Adobe Acrobat Reader installed. If you do, there might be a problem with the browser installation. Microsoft has reported a problem and resolution on their website where Internet Explorer cannot open new browser windows from a link: http://support.microsoft.com/default.aspx?scid=kb;en-us;Q281679.
• I purchased a document and received it in a .zip format. When I open the .zip file, I am prompted for a password. What password is it asking for?
  In order to secure our documents, we password-protect all files. To unlock these files, use the password you use to login to this website.
  NOTE: If you enter the wrong password, some zip programs will not allow you to re-enter a password unless you close the zip program and re-open it.
• Am I automatically logged out of the system after a period of inactivity?
  Yes. For security reasons, after 30 minutes of inactivity, your session will expire and you will be returned to the home page.
• I tried to navigate to a page in this website and was sent back to the home page. I was already logged in so why I am being asked to login again?
  For security reasons, after 30 minutes of inactivity, your session will expire and you will be returned to the login page.
• I tried to search for Family and Criminal documents but it came back with nothing, what is wrong?
  Only Family documents are not available to the public through this service at this time.
• Will my login account ever be inactivated?
  Accounts that have not been used in over six months and have never placed an order will be removed from the system.

• Who is the payor/payee?
  The person making the payment is the payor or obligor. The person receiving the payment is the payee or obligee.
• When will my payment be posted?
  All payments posted by the State Disbursement Unit are processed within 48 hours of receipt, provided all the necessary information is included and the payment meets all of the State Disbursement Unit's acceptance criteria.
• I sent my payment in with no case (cause) number, what do I need to do?
  You can call us at 832-927-5800 and provide us your check number, amount of check, date of issue, payor and payee's name, name on the check and the number that it should be posted to. Once identified, it will then be processed to your account.
• What if I receive a payment that is not my normal amount?
  If you feel there is a possibility that the check is not yours, don’t cash it. You should call customer service at (713) 755-6077 to have them research the payment to verify that the payment belongs to you.
• How can I get my employer to automatically withdraw child support from my check?
  After the judge has signed the wage withholding order, complete the Request for Notice to Employer of Income Withholding form and submit it using one of the following options.
  
  

  By Mail:
  	Harris County District Clerk’s Office ATTN: Wage Withholding P.O. Box 4651 Houston, TX 77210-4651.
  In person:
  	Civil Courthouse 201 Caroline, Room 110 Houston, TX 77002 *e-Filing attorney's should file via online provider.

  
  Our phone number is (713) 755-6077. There is a $15 fee for this service. The Wage Withholding section accepts cash, cashier’s checks, credit cards or money orders as payment. We do not accept personal checks. A Request for Notice to Employer of Income Withholding form must be filed each time the payor changes employment.
• What is my balance? Do I owe arrearages?
  We do not maintain balance information. You must look on your court order or divorce decree to find out how much you should pay and do your own calculations. If your case is an Attorney General case, you may contact them at 1-800-252-8014 to find out about arrearages. Also, if your case is a Friend of the Court or FOCAS case, you may contact the Harris County Domestic Relations Office at (713) 755-6757.
• Can I stop paying my child support once my child turns 18?
  Harris County Child Support can NOT determine whether child support can or will be stopped. If your case is with the Attorney General, you need to contact that agency directly. If your case is not with the Attorney General, you should refer to your court order. If wages are being garnished, you will need to contact your employer to find out what is required by the employer to terminate child support. Should a termination order be necessary, you will need to contact either a private attorney, the Harris County Domestic Relations Office or you can go to any law library to retrieve information on how to prepare your own termination order. The Harris County Law Library is located at 1019 Congress, 1st floor, Houston, Texas 77002-1700.
• My payments have been redirected to the State Disbursement Unit, how do I set up or update my direct deposit information with them?
  If your payments have been redirected to the State Disbursement Unit (SDU), the SDU requires you to submit a new Direct Deposit form.
• My payments have been redirected to the State Disbursement Unit, how can I place a stop payment on one of their checks?
  If your payments have been redirected to the State Disbursement Unit (SDU), the SDU requires you to submit their stop payment form. Please return to the address listed on the form.
• If I have not received a child support check issued by Harris County that has been mailed, can I have a stop payment placed on it and how do I do this?
  A stop payment can be processed after 10 business days from the date the payment was mailed. To process a stop payment prior to the 10 business days, you must agree to pay the $20.00 fee assessed by the bank. This fee cannot be taken from the payment being stopped or any future payment. The following information is needed on the request, which can be faxed, mailed or submitted to the information window:
  

  • Case (Cause) number
  • Payor and Payee's names
  • Date of check
  • Amount of check
  • Harris County check number
  • Signature of the payee
  • Copy of the payee’s state-issued I.D.
  • Daytime phone number

  If the check has not been cashed, it will be voided and reissued within three business days.

• How do I file for child support?
  Harris County Child Support does not have the paperwork to establish child support. When a customer wants to establish child support, the customer can hire an attorney, ask the Attorney General for representation, contact the Harris County Domestic Relations Office or go to any law library to obtain information on how to prepare a petition for child support. The Harris County Law Library is located at 1019 Congress, 1st floor, Houston, Texas 77002-1700.
• How do I set up a case (cause) in the Child Support Office?
  Harris County must receive a Child Support Information Sheet or a copy of the court order. Once we receive the Child Support Information Sheet, we can establish the case (cause) so payments can be processed.
• What is a modification order?
  A modification is any change to the terms of a child support order and must be signed by a judge. Possible changes include an increase or decrease in child support, a change of payee, change of payor, or the frequency of the payment. This modification must be submitted to Harris County Child Support before the change can be made in our system. To obtain a modification, you must contact a private attorney, the Harris County Domestic Relations Office, the Attorney General’s Office or obtain information from a law library on how to prepare your own modification. The Harris County Law Library is located at 1019 Congress, 1st floor, Houston, Texas 77002-1700.

• Federal Law Changes

  • How will this affect an obligor of a case (cause) who has wage withholding?
    Texas is converting cases to the Texas Child Support Disbursement Unit (TXCSDU) on an employer-by-employer basis. Eventually, your employer will be contacted regarding the child support payments issued by their office. Once the TXCSDU is updated with all the pertinent information they would need to process a child support payment, the employer will receive an official NOTICE OF PLACE OF PAYMENT, which will instruct the employer to redirect the payments that qualify to the TXCSDU.
  • Will the obligor be notified if and when his case (cause) is redirected to SDU?
    Yes. The obligor, the obligee, the court of continuing jurisdiction, the local child support registry, and the employer will all be notified once this change occurs.
  • Will the obligor continue to send payments to Harris County Child Support or will this change?
    The NOTICE OF PLACE OF PAYMENT will instruct the obligor to stop sending payments to Harris County Child Support and begin sending them to the TXCSDU located in San Antonio.
  • If there are changes for the obligor in the method of payment, what are they?
    The TXCSDU will accept the same payment types as the Harris County Child Support Office. Therefore, there will not be any change in this area.

• How do I file for divorce and can I obtain the documents through your office?
  Unfortunately, our office cannot assist you with the preparation of your documents. You are responsible for preparing the documents you wish to file. Once you have your documents, you may file them in person or by mail. Our mailing address is P.O. Box 4651, Houston, Texas 77210. Our physical location is 201 Caroline, 2nd floor. A divorce handbook is located on the Texas Young Lawyers Association Web site located at www.tyla.org. If you are filing through an attorney, it will have to be filed electronically at www.efiletexas.gov.
• How much does it cost to file a case (cause) in Family Intake?
  Filing fees vary depending on the type of action. Please refer to the fee schedule. The total fee is the sum of the applicable filing fee, the process/issuance fee (if applicable), and the service fee (if applicable).
• Is there a number I can call to get case (cause) information?
  To obtain an accurate civil records search, specific names are required, as well as other important information, i.e. year filed, party a plaintiff or defendant, type of case (cause), etc. The contact number for a search is (832) 927-5800 If the person has a case (cause) number.
• How can I obtain a copy of my divorce decree?
  You may obtain a copy in person or by mail. To obtain a copy in person, please visit 201 Caroline, Houston, Texas 77002. To obtain a copy by mail, please mail your request to Harris County District Clerk, P.O. Box 4651, Houston, Texas 77210. The cost is $1 per page. The request will need to contain the case (cause) number and what you would like a copy of. General processing time is between two to three weeks via mail.
• How can I obtain a restraining/protective order?
  Unfortunately, our office cannot assist you with the preparation of your documents. You are responsible for preparing the documents you wish to file. Once you have your documents, you may file them in person or by mail. Our mailing address is P.O. Box 4651, Houston, Texas 77210. Our physical location is 201 Caroline, 2nd floor. A protective order packet is located on the Office of the Attorney General’s Web site at www.oag.state.tx.us. All filing must be submitted electronically unless you are filing as a pro se filer.
• How can I e-file?
  Please visit the eFileTexas.gov Web site at www.efiletexas.gov

• What are your hours of operation?
  Monday thru Friday from 8 a.m. to 4:30 p.m.
• What does the Texas Attorney General do?
  The Texas Attorney General establishes and enforces child support orders on behalf of the State of Texas. In most cases, the Attorney General is involved in cases where a person has received some form of public assistance, such as AFDC, TANF or Medicaid. The A.G. may use administrative collection methods such as writs of withholding and IRS intercepts, and may also review and adjust child support orders to comply with the Texas Family Code guidelines. The A.G. does not represent individuals. When a person applies with the Attorney General for assistance, they must assign their child support rights to them.
• Where can I find my case number?
  Case numbers can be found on the paperwork you were given, online on the District Clerk’s website (www.hcdistrictclerk.com) or by calling customer service 832.927.5800.
• What time is docket call?
  Check in for docket is located on the first floor of the family law building in the lobby. Customers will get in the line for the respective court their case has been assigned to. Customers will then be instructed by the attorney general staff where to report to.
• How can I reset (reschedule) a court hearing date?
  In order to reschedule a court date you must appear on the date of your hearing. Court staff is unable to reschedule any hearing date prior to the date assigned.
• Where do you pay your child support?
  Child Support Disbursement Unit, P.O. Box 659791, San Antonio, Texas, 78265-9791; Child support payment kiosk located in juvenile and civil law building; online (via link on attorney general website)
• Where do you get copies of orders?
  Civil Intake, 201 Caroline, 1st floor.
• Where can I get a print out of child support payments?
  To receive information regarding the last payment or to obtain a copy of your payment history, contact the State Disbursement Unit at 1-800-252-8014. You may also visit the The Attorney General of Texas website to inquire about the same or visit one of their locations. If you are inquiring on a case prior to 2004, complete the Payment History Request form and then mail, fax, or e-mail it to our office.

• Where do I file my pleadings if I am a Pro Se filer?
  Civil pleadings such as petitions, cross-actions, counterclaims, etc. may be filed in Civil Intake, first floor Civil Courthouse, 201 Caroline. These types of pleadings have fees to be receipted for at time of filing.

  Civil pleadings such as answers, amended petitions, etc. may be filed in the Civil Intake No Fees section, Civil Courthouse, 201 Caroline. These type of pleadings have no fees associated with their filing.

  Note: Office hours are from 8 a.m. - 4:30 p.m. Monday through Friday.
• Do you have computer terminals that the public can use?
  Yes. The public can search for civil records at the Civil Courthouse, located at 201 Caroline, second floor, room 210; there is no cost. However, you can also search for these records online.
• Is there a number I can call to get case (cause) information?
  To obtain an accurate civil records search, please call (832) 927-5800 and provide the following:

  • Specific names
  • Year case was filed
  • Party a plaintiff or defendant
  • Type of case filed
• How do I find information on a divorce?
  To obtain information regarding the date a divorce decree has been signed, the volume and page of the order, and the number of pages contained in the order call (832) 927-5800.
• Can I request copies by mail?
  Please visit our Purchase Copies page to find out more.
• I'm an attorney and would like to change my name/address information. How do I do this?
  Use our website http://www.hcdistrictclerk.com to change your name/address information electronically or to register an attorney change of name and/or address by mail, complete and sign an attorney register change form.

• Customer Service

• Intake

  • Where do I file a civil lawsuit?
    Civil Intake (Windows A-H), 201 Caroline first floor Room 110.
  • Do I have to hire an attorney to file a lawsuit?
    No. You can file your own case (cause).
  • How do I file a lawsuit?
    Consult the Houston Bar Association.
  • I was served with a citation stating that I am being sued. What do I do next?
    We suggest you contact an attorney, Houston Bar Association, or the Law Library for information on filing an answer to the lawsuit.
  • Where do I file an answer to a lawsuit?
    Customer Service (No Fee Window), 201 Caroline.
  • How do I find out if someone has been served?
    Obtain case (cause) number and provide the requested information.
  • What is the filing fee for filing a civil suit?
    The fee is $217.00 plus cost of citations. (Amount increases with additional parties).
  • Do you accept personal checks for filing?
    No. We only accept credit cards, cash, and checks tendered by approved attorneys.
  • When will my case (cause) go to trial?
    Caller will be transferred to the court clerk .
  • Can I choose the court where I want to hear my case (cause)?
    No. The computer randomly chooses the court.
  • How do I get my money from a cash bond?
    Present a signed order to the bond clerk releasing funds. This can be done at Criminal Cash Bonds located at 201 Caroline, suite 250.
  • Where do I pay my delinquent taxes?
    Delinquent taxes are paid to Paul Bettencort, County Tax Assessor.
  • Where do I pay court costs on a Tax Suit?
    Court costs can be paid at the Civil Customer Service window located at 201 Caroline, second floor, room 210.
  • What if I don’t have the money to pay my taxes?
    These questions are directed to the law firm handling the tax suit.
  • When can I talk to the judge?
    Contact the clerk of the court for that information.

• Courts

  • When filing attorney vacation schedules, what months are considered summer designations and non-summer designations?
    June, July and August are summer designations. All other months (September - May) are non-summer designations. Any days at the beginning of June that fall in the last week of May are also non-summer days. This last week of May is counted fully as a week in May.
  • How do I get my vacation weeks changed?
    For Civil cases, please file a motion/order with the Ancillary Clerk either in person at 201 Caroline, 2nd Floor, Room 208 or by mail: Harris County District Clerk, PO Box 4651, Houston, Texas 77210 Attn: Ancillary Clerk. For Family cases, please file a motion/order in each court in which the attorney has been set for trial.
  • Where are the Civil Courts located?
    The Civil Courts are located at 201 Caroline. See the online directory for specific court information or stop by the information booth on the first floor of 201 Caroline.
  • Can I speak with the judge?
    All scheduling/appointment information should be directed to the clerk of the court.
  • How do I get my case (cause) set for trial?
    Contact the trial coordinator. The number can be obtained through the clerk of the court or visit our Web site at http://www.hcdistrictclerk.com.
  • How do I find out if someone has been served?
    Please use the Search Records & Documents option located on our website. Once you have uploaded the case by the number or by using the name search, select the service tab to obtain the served date, if any.

• Abstract/Executions

  • What is the fee to request an Abstract or Execution?
    Review Costs and Fees.
  • I need to have an Abstract or Execution issued. What should I do?
    Complete a Request for Abstract of Judgment or Request for Post Judgment Writ form. Submit the request along with fee payment.
  • I am requesting an Abstract or Execution. Can I pay with a check?
    Review our Payment Options.
  • Do I need to supply a certified copy of the judgment with my request for Abstract or Execution?
    No.
  • My judgment is against different defendants; do I need to request an Abstract against each defendant?
    No, all defendants are identified on one abstract.
  • Do I need to request an Execution against each defendant?
    No. the execution will contain all defendants.
  • I need this (abstract, execution, cost statement, etc) NOW! What do I need to do?
    To request a rush order, submit an affidavit stating the reason for the request. If you are requesting an execution prior to the 30 days from the time a final judgment is signed, the affidavit must be according to Rule 628 T.R.C.
  • Can I pick up my Abstract or Execution?
    Yes, state in your request it is to be picked up at Civil Post Judgment, 201 Caroline, Room 250.
  • When will my Abstract or Execution be ready?
    Most abstracts/executions are prepared within (14) days of the request.
  • I need to have my Execution served; can you send it to the Constable?
    Harris County Constables prefer the requesting party make arrangements directly with them for serving the Execution as they may have questions about the service.
  • What do I do with the abstract now that I have it?
    The abstract can be filed in the county in which you believe the debtor might own property. In most counties, the abstract is filed with the County Clerk’s Office. An original abstract is required for each county.
  • Where do I file an Abstract?
    With the County Clerk’s Office in Real Property Records.
  • The Execution was returned “Nulla bona.” What does that mean?
    The constable has not found any of the defendant’s goods that can be levied.
  • My judgment is almost 10 years old and I need to keep it alive; how can I do this?
    If a writ of execution is not issued within the first 10 years of the judgment, it becomes dormant and we can not issue an execution. After the first execution is issued the dormant date runs from issue date of that execution.
  • We purchased a judgment and we are the assignee. Can we be listed as the Plaintiff in the abstract or execution?
    If you file an Assignment of Judgment, this information will be included in the abstract/execution.
  • We are filing a Supersedeas Bond on a case and a Writ of Execution has been issued, how do we stop the service on the Execution?
    Request the Post Trial clerk to issue a Writ of Supersedeas which will recall the Writ of Execution.

• Appeals

  • I need to appeal my case (cause), what do I do?
    A Notice of Appeal must be filed according to the Texas Rules of Appellate Procedure.
  • Is there a form to appeal my case?
    No, you may refer to Texas Rules of Appellate Procedure or research Appellate Procedures at the Harris County Law Library.
  • Where do I go to file a Notice of Appeal?
    Civil Courthouse Building, 201 Caroline, Room 250, second floor, Civil/Family Post Trial or mail to:
    
    

    Harris County District Clerk
    ATTN: Civil/Family Post Trial
    P.O. Box 4651
    Houston, Texas 77210-4651
    
  • Is there a fee for filing a Notice of Appeal?
    No.
  • What are the costs of my appellate clerk's record?
    The cost is $1.00 per page. The actual cost will be determined when all the pleadings are pulled, copied and numbered. A deposit may be required for large records.
  • I didn’t do a written request designating the clerk's record, so how do you know what to include in the record?
    If there is no written request, your transcript is prepared per Rule 34 of the Texas Rules of Appellate Procedure.
  • When will I be notified of the amount due on the clerk's record?
    Once the transcript has been completed, we will notify the requesting party by phone and letter.
  • Where do I go to pay for the clerk's record?
    Civil/Family Post Trial, 210 Caroline, room 250.
  • Why did I get a bill in the mail when I’ve already paid for the clerk's record?
    When the record is completed, you are contacted by phone regarding the completion and costs involved. We also mail out a copy of the bill. If the costs and fees have been paid, please ignore the bill.
  • The clerk's record is not due until a certain day, so why did you send it up before the due date?
    Once payment has been received, the transcript is sent to the Court of Appeals that day if it is received before 3 p.m., otherwise it goes out the next working day.
  • How can I get a copy of the clerk's record?
    Once the record is paid and forwarded to the Court of Appeals, the request is made through them. Copies of any pleading included in the record can be obtained through Civil Customer Service.
  • How do I request a supplemental record?
    Send a written request identifying the specific documents to Civil/Family Post Trial, 201 Caroline, Room 250. There is no due date for a supplemental; they are calendared for preparation within 30 days.

• Supersedeas Bonds

  • How much do I put up for a Supersedeas Bond?
    It must be at least the amount of the judgment, interest for the estimated duration of the appeal, and costs.
  • A Mandate was issued and I need to know how to get a copy of that Mandate.
    All Mandates are imaged. A copy can be requested through the Customer Service Department.
  • There is a Mandate issued on our case (cause). We won on appeal and we need to know how to get the funds from the Supersedeas Bond released to us.
    A Motion and Order must be filed with the trial court asking for the release of the Bond.

• Cost Statements

  • How can I get a cost bill?
    A written request along with the case (cause) number, requesting party, and payment of the $15.00 filing fee.
  • What is the turn-around time for a cost statement?
    Regular cost statements are usually processed within (7) days of the request. Attorney cost statements are normally processed within (14) days of the request.
  • What is the cost for transferring a case (cause) to another county?
    Fees are $1 per page on all orders and docket sheets, and 12 cents per page on divorce and family pleadings.

• Expunctions

  • What are the fees to file a petition for Expunction?
    The fee is $267 for filing the petition, with an additional $3.00 for electronic service and $14.00 for certified service.
  • Am I eligible for an expunction?
    Contact the District Attorney at 713-274-5816. You will be required to give your name and date of birth.
  • Where do I file the expunction petition?
    You may file the petition at Civil/Family Post Trial, located at 201 Caroline, 2nd floor, Room 250.
  • Do I have to have an attorney?
    No, however in all cases, an expunction petitioner benefits from the assistance of counsel. The District Clerk strongly urges anyone pursuing a petition for expunction of criminal records to consult with an attorney of his or her own choice.
  • Does the District Clerk provide blank forms for the preparation of an expunction?
    No, you may obtain a petition from the District Attorney by e-mail only. You must have an e-mail address.
  • How long does it take to have my records expunged?
    The entire process may take up to 6 months.

• The court deferred adjudication of my guilt and placed me on probation and my probation has since been terminated. Is this record available to potential employers, etc?
  Yes - the District Clerk will always have a record of the action taken on your case (cause), even in instances of deferred adjudication. Article 42.12, section 5 (f), Code of Criminal Procedure specifically states that a record in the custody of the District Clerk regarding a case (cause) in which a person is granted deferred adjudication is not confidential.
• How can I file for a Petition of Non-Disclosure of my deferred adjudication?
  Unfortunately, our office is unable to provide legal advice regarding non-disclosure for deferred adjudication. The Texas Judicial System's website provides information and forms to non-disclosure for deferred adjudication.
  
  Filing Fee: Beginning January 1, 2018, filing a Petition for Non-Disclosure of Deferred Adjudication is $285.00 if filed in the County courts. There is a $295.00 filing fee if filed in the District courts (521.242 Transportation Code and 133.154 Local Government Code).
• Someone stole my identity and was arrested and convicted of a criminal offense.
  Is it possible to have my name removed from these records?
  Yes - Article 55.01 (d), Code of Criminal Procedure explains your entitlement when an arrested person has falsely used your information during an arrest. Article 55.02, Code of Criminal Procedure explains the procedure for expunction of records. Refer to the District Attorney's Misidentification Victim information. You should not consider this legal advice. You should contact an attorney to advise you of your legal rights.
• Where do I go to file charges against someone who has committed a crime?
  If you have been a victim of a criminal offense, you should contact the nearest local law enforcement agency to conduct the investigation and file the appropriate criminal charges through the District Attorney's Office.
• I was a victim of a criminal offense. Where can I go to get information or assistance concerning the status or outcome of the case (cause)?
  You can get information from the District Attorney's Web site at District Attorney's Web site, or from JIMS Offense Inquiry Screen.
• How do I expunge my criminal case (cause)?
  Since we are unable to provide legal assistance, you should review the Code of Criminal Procedure Chapter 55 relating to expunctions or seek counsel from a licensed attorney.
• Is there a number I can call to get case (cause) information?
  Customers with a specific case (cause) number may call (713) 755-7812 to obtain summary information about that particular case (cause) at no charge. For criminal information select appropriate the option.
• Where is Customer Service located?
  The Criminal Customer Service Section is located inside of the Civil Intake Department at Windows 1, 2, 3, and 4 on the first floor, Suite 110 of the Civil Courthouse, 201 Caroline, to assist walk-in customers during regular business hours with criminal record searches, certificates of record search and disposition, viewing of case (cause) files, obtaining copies of documents, and filing documents. The fee for a certificate of record search is $6.00. The fee to obtain copies of documents is $1.00 per page, whether certified or not.
• Can I file after business hours?
  A drop box is located at 201 Caroline on the left side of the building (once you have reached the top of the stairs) for filing documents during non-business hours.
• Where can I get appeals information?
  The Appeal Section is located at 201 Caroline, Suite 250 for the public, and at 5900 Canal for attorneys and court reporters. Personnel in this section will assist customers with questions concerning cases (causes) on appeal. This is also where attorneys of record check out and check in appellate records. The contact number is (713) 755-7812. Customers may also file appeal documents or request copies from appeal cases (causes) in this section.
• Where can I file a Post Conviction Writ of Habeas Corpus?
  The Appeal Section also processes Post Conviction Writ of Habeas Corpus. The application for a Post Conviction Writ of Habeas Corpus must be filed on the proper form, which the applicant may obtain online at the Court of Criminal Appeals.
• How can I get my cash bond refunded?
  Cash bond deposits are refunded to the depositor if the defendant has successfully complied with all conditions of the bond and the criminal case (cause) is concluded. There fund order is prepared and signed by the judge, then forwarded to the County Auditor's Office. When that process is complete, the County Treasurer will mail the refund check to the depositor at the address noted on the cash bond. Any change of address should be completed prior to the conclusion of the criminal case (cause).
• Where can I file for an occupational driver's license?
  Petition for an occupational driver’s license may be filed in the in the Criminal Customer Service Section located inside of the Civil Intake Department at Windows 1, 2, 3, and 4 on the first floor, Suite 110 of the Civil Courthouse, 201 Caroline. Filing Fee: Beginning January 1, 2018, filing an occupational driver’s license cost are $262.00 if filed in the County courts and $267.00 if filed in the District courts (521.242 Transportation Code and 133.154 Local Government Code).
• Is there a number I can call for a name inquiry?
  Customers with only a name and date of birth may call (713) 755-7812 to obtain a criminal record search. A fee of $5.00 is charged for this service. An additional fee of $1.00 is charged for written confirmation or a certificate of the search. All major credit cards are accepted for this transaction.
• Where can I obtain sex offender information?
  The Department of Public Safety will be able to provide you more information on this topic. Click to query sex offender information.
• How do I resolve check fraud/hot check problems?
  Please refer to the Harris County District Attorney's Office for assistance regarding your concern. If you would like more information regarding this topic, you may contact the Check Fraud Division by calling 713-755-7883.
• How can I obtain information regarding inmates incarcerated in the Harris County Jail?
  Please visit the Harris County Sheriff's Office Web site. Particularly, you will find the information you are looking for under Inmate Information.
• How does a government agency get copies of criminal records?
  A government agency may obtain the most efficient service by faxing a request on the agency's official letterhead, to (713) 368-3946. If not already displayed on your letterhead, please include a return mailing address and contact person to address returned service. Also, please let us know if your needs require a mailed certified copy or whether a faxed copy is sufficient. You may also obtain this information through our Correspondence Department by writing on your official letterhead to Criminal Correspondence Section, P.O. Box 4651, Houston, Texas 77210-4651, to the attention of Criminal Correspondence. In fulfilling all requests, please include the defendant's name(s), case (cause) number(s) and item(s) you are want returned. (e.g.case (cause) #1234567 - Certified Copy of Judgment and Sentence).

• I am not able to make my payment on time, may I pay it later?
  We are required to inform the court in which your case was heard if you cannot make timely payments. We will refer your case to one of our collection agents to make arrangements for payment.
• Are you open on weekends?
  No, however a Drop Box is located at 201 Caroline on the left side of the building (once you have reached the top of the stairs) for payments made after normal business hours.
• Can I pay my court costs, fines, and fees with my Cash Bond?
  After you Cash Bond has been refunded to you, you may use that money towards payment of your court costs, fines, and fees. We cannot use your Cash Bond as payment.

• Criminal

  • How do I file the documents related to a Criminal case (cause)?
    Documents related to a criminal case (cause) may be filed with the assigned court, in person (pro se) at 201 Caroline, on the first floor, Suite 110 in the Criminal Customer Service Section located inside of the Civil Intake Department at Windows 1, 2, 3, and 4 or mailed (pro se) to:

    Harris County District Clerk
    P.O. Box 4651
    Houston, Texas 77210-4651
    
  • How do I file a Petition for Non-Disclosure?
    A Petition for Non-Disclosure is filed at 201 Caroline on the first floor, Suite 110 in the Criminal Customer Service Section located inside of the Civil Intake Department at Windows 1, 2, 3, and 4. There is a $285.00 County filing fee if filed in the County courts. There is a $295.00 District filing fee if filed in the District courts. You can obtain the necessary forms from the Texas Judicial System's website.
  • How do I file a Petition for an Occupational/Restricted Drivers License?
    A Petition for an Occupational/Restricted Driver’s License is filed at 201 Caroline on the first floor, Suite 110 in the Criminal Customer Service Section located inside of the Civil Intake Department at Windows 1, 2, 3, and 4. There is a $262.00 County filing fee if filed in the County courts. There is a $267.00 District filing fee if filed in the District courts.
  • How do I file an Affidavit of Surety to Surrender Principal?
    An Affidavit of Surety to Surrender Principal should be filed directly with the Criminal Court. Complete and submit the Affidavit of Surety to Surrender Principal form.

• Civil/Family

  • Where do I get a copy of my court documents?
    You may obtain a copy at 201 Caroline, 1st floor, Room 110 for Civil matters and/or the 2nd floor, Room 210 for Family matters. You may also obtain copies from the Web site. Go to www.hcdistrictclerk.com
  • Are my copies ready for pickup?
    You will receive notification from a customer service representative when your copies are ready for pick-up.
  • What is the page count on my request?
    The clerk will verify the page count on each document/request for the customer.
  • What is the status of my case (cause)?
    The clerk will verify the status of the case (cause) and give customer the information.
  • What is the fee for a copy?
    All copies are $1.00 per page.
  • Can you give me my case (cause) number?
    This information can be obtained by calling (832) 927-5800. There is a $5.00 fee for this service.
  • Where do I obtain a copy of my marriage license?
    This information can be obtained from the County Clerk's Office.
  • How can I obtain a copy of a record kept by the District Clerk?
    Copies can be obtained by fax, mail, and in person or on our Web site.
  • How long does it take to get a copy?
    Most copy requests are processed the same day. There are some exceptions in various areas due to extenuating circumstances.
  • Can I request certain pages of the document or do I have to purchase the entire file?
    You may request any or all pages of the document.
  • Is there a fee for a search?
    Yes, the fee is $5.00.
  • Who can tell me the date the order was signed, which party it was rendered in favor of and is my divorce final?
    The Customer Service clerk will make inquiry and give the information to the customer.
  • Where do I go to file a new case (cause)?
    Civil cases (causes) are filed at 201 Caroline. Family cases (causes) are filed at 201 Caroline, 2nd floor, Room 210.
  • What is the phone number for Real Property?
    This department is part of the County Clerk's Office. The phone number is (713) 755-6411.
  • How can I obtain information on property deeds?
    Contact the County Clerk's Office at (713) 755-6411.
  • What is your filing fee?
    This information can be obtained on our Web site: www.hcdistrictclerk.com. This information can also be faxed to you.
  • Where do I apply to become a process server?
    This information can be obtained at the Process Server Review Board web page.
  • Where do I obtain a copy of my child support payment records?
    You can obtain a copy of your child support payment records in Child Support Section located at 201 Caroline, Room 110 in the Civil Courthouse
  • Where can I get attorney information such as address, phone number or vacation dates?
    The clerk will make inquiry and give the customer the information.
  • Where can I find out service information such as: service date, who was served, what document was served?
    The Customer Service clerk will make inquiry and give the customer the information.
  • Where are bonds released?
    A Surety Bond can be released at 201 Caroline, Room 210 on the second floor. Surety Bonds posted after July 2003 will be released at 201 Caroline, Room 110 on the first floor. Cash bonds are released in the Court Registry Section located on the first floor of 201 Caroline, Room 170.
  • How do I file the documents related to a Civil case (cause)?
    Documents related to a civil case (cause) may be filed with the assigned court, in person at 201 Caroline, Suite 210, e-filed through eFileTexas.gov, or mailed to:

    Harris County District Clerk
       P.O. Box 4651
    Houston Texas 77210-4651
    
  • How can I obtain a Certificate of Name Change?
    You can obtain a Certificate of Name Change at 201 Caroline, Suite 210. There is a $10.00 fee.
  • How can I obtain an Affidavit of No Records?
    You can obtain an Affidavit of No Records for a specific name on file with a specific court from 201 Caroline, Suite 210. There is a $2.00 fee.
  • How can I obtain a Certificate of No Appeal?
    You can obtain a Certificate of No Appeal for those cases (causes) that HAVE NOT been appealed to a higher court from 201 Caroline, Suite 210. There is a $2.00 fee.
  • How can I obtain an Affidavit of Dormant Judgment?
    You can obtain an Affidavit of Dormant Judgment for those cases (causes) whose judgment is 10 years old or older. There is a $2.00 fee.
  • How can attorneys file address updates and vacation schedules?
    Attorneys can submit Vacation requests or address updates in person at 201 Caroline, Suite 208, by mail or fax @832-927-0134. Additionally, attorneys who have registered on www.hcdistrictclerk.com may update their own vacation and address information.
  • How can I obtain a request for the Public Information Act (PIA)?
    Please click here for more information and to obtain a PIA request.

• Where is the historical document room located?

  The room is located at:
  	Harris County Civil Courthouse,
  	201 Caroline, Suite 200
  	Houston, Texas 77002

• What are the hours of operation for the historical document room?
  The room is open on Tuesdays and Thursdays 12 p.m.-4 p.m. and Wednesdays 9 a.m.-1 p.m.
• What type of records are available in the Historical Document room?
  Civil Judicial Court and Criminal Court records in the form of Indexes, court minutes, court executions, court fee dockets, court cost bills, accounting books, civil and criminal case (cause) files, declaration of intent, oaths of allegiance and Naturalization records ranging from 1837-1925.
• Can you give me my case (cause) number for a criminal and/or civil historical record(s) after 1925?
  This information can be obtained by calling our call center at 832-927-5800. There is a $5.00 fee for the search service. There is a charge of $1.00 per page for copies—Non-Certified copy and/or Certified copy.
• May I request documents or record searches prior to 1925 by fax?
  Customers may request record searches or copies of documents by fax using the Fax Express Service at (713) 368-3946. The party's full name(s), date of birth, date filed and if known, the case (cause) number, must be provided. There is a charge of $1.00 per page for copies—Non-Certified copy and/or Certified copy, plus an additional $5.00 when a record search is required. Only credit cards are accepted and will be charged a 4% convenience fee for each transaction.
• Can I request certain pages of a historical document or do I have to purchase the entire historical document?
  You may request any and/or all pages of the historical document.
• What type of payment is accepted?
  Personal checks are not accepted. Money orders or cashier's checks made payable to Marilyn Burgess, Harris County District Clerk should be sent through the mail. Also, Credit cards are accepted and will be charged a 4% convenience fee for each transaction.
• How does a government agency get copies of a criminal and/or civil historical court document?
  A government agency may obtain the most efficient service by faxing a request on the agency’s official letterhead, to (713) 368-3946. If not already displayed on your letterhead, please include a return mailing address and contact person to address returned service. Also, please let us know if your needs require a mailed certified copy or whether a faxed copy is sufficient. You may also obtain this information through our Correspondence Department by writing on your official letterhead to: Correspondence Section, P.O. Box 4651, Houston, Texas 77210-4651, to the attention of either Civil Correspondence or Criminal Correspondence. In fulfilling all requests, please include the plaintiff’s and defendant’s full name(s), date of birth, case (cause) number(s) and item(s) you want returned. (e.g. case (cause) #1234567 – Certified Copy of Judgment and Sentence).

Any other questions that pertain to the Historical Documents dating from 1837—1925 may be e-mailed to the Historical Documents Room.

• Why is jury service important?
  The United States Constitution and the Texas Constitution guarantee all people, regardless of race, religion, sex, national origin, or economic status, the right to trial by an impartial jury. Justice ultimately depends to a large measure upon the quality of the jurors who serve in our courts.
• What is my duty as a juror?
  As a juror, you must be fair and impartial. Your actions and decisions must be free of any bias or prejudice. Your actions and decisions are the foundation of our judicial system.
• How was I selected?
  You were selected at random from the Harris County Voter Registration list and the Texas Department of Public Safety list of drivers or ID card holders living in Harris County.
• Am I eligible?
  Jurors must:

  • Be a citizen of the United States and of this State.
  • Be at least 18 years of age.
  • Reside in the county of jury service.
  • Be able to read and write.
  • Be of sound mind.

  You cannot serve on a jury if:

  • You have been convicted of a felony or of any type of theft (unless rights have been restored)
  • You are now on probation or deferred adjudication for a felony or for any type of theft; or
  • You are now under indictment for a felony or are now under criminal charges for any type of theft.

  If you are in doubt, or think you may not be qualified to serve on a jury for one of the above or any other reasons please contact the jury assembly room staff.
• Who can be excused from jury service?
  You are entitled to be excused as a juror if you:

  • Are over 70 years of age.
  • Have legal custody of a child under 12 years of age and jury service would leave the child without adequate supervision.
  • Are a student of public or private secondary school.
  • Are a person enrolled and in actual attendance at an institution of higher education
  • Are an officer or an employee of the senate, the house of representatives, or any department, commission, board, office, or other agency in the legislative branch of state government.
  • Are summoned for service and have served as a petit juror in Harris County during the current jury wheel reconstitution period. The current period began February 2, 2015. Summons prior to that date do not qualify for this exemption. (This exemption does not apply to Federal and Municipal Court jury service.)
  • Are the primary caretaker of a person who is unable to care for himself or herself. (This exemption does not apply to health care workers.)
  • Are a member of the United Stated Military forces serving on active duty and deployed to a location away from the person's home station and out of the person's county of residence.
• What are the different types of cases (causes)?
  There are two basic types of cases (causes): criminal and civil (including family cases).

  • Criminal cases (causes)

    A criminal case (cause) results when a person is accused of committing a crime. You, as a juror, must decide whether the person charged is guilty or not guilty. The accused person is presumed innocent, and the State, represented by the District or County Attorney, must prove guilt “beyond a reasonable doubt.”

  • Civil cases (causes)

    A civil case (cause) results from a disagreement or dispute between two or more parties. In a civil case (cause), you, as a juror, must answer questions of disputed facts based upon the testimony and evidence admitted by the judge. The answers to these questions are called the verdict.

• Will I be paid for being a juror?
  Jurors will receive $6 for the first day of service. Jurors serving more than one day of jury service will be compensated at a rate calculated by the State Comptroller based upon available state funding.
• Must my employer pay me while I am on jury duty?
  Your employer is not required to pay you while on jury duty; however, employers are prohibited by law from firing an employee for serving as a juror.
• Who can have a jury trial?
  Any person charged with a criminal offense or any party to a civil case (cause) has a right to a jury trial. All parties are equal before the law and each is entitled to the same fair treatment.
• Are there rules about jury conduct?
  Yes. The Texas Supreme Court has rules to assist you in your conduct as a juror, which will be given to you by the judge.
• How is a juror selected for a particular case (cause)?
  Cases (Causes) will usually be heard by juries of 6 or 12. The larger group, called a panel, will be sent to the trial court (courtroom) where the jurors will be questioned under the supervision of the judge. A juror may be excused from the panel if it is shown that the juror cannot act impartially concerning the case (cause) to be heard. In addition, each side is allowed to remove a given number of jurors from the panel without having to show any reason. The trial jury will be the first 6 or 12 of the remaining persons on the panel.
• What is voir dire or questioning of the jury panel?
  It is a way for the parties to select a fair and impartial jury. Under the justice system, you may be questioned by each of the lawyers before they decide to remove a certain number of persons from the jury panel.

  For example, the lawyer may ask you questions to see if you are connected to the trial or if you have any prejudice or bias toward anyone in the trial. These questions are not intended to embarrass you, but rather to help the lawyers in the jury selection process. You may ask the judge to allow you to answer some questions away from the other persons on the panel.

• What if I have a special need or emergency?
  After you have been selected as a juror on a trial panel, if you have a special need or an emergency, tell the bailiff.
• What if I received a summons for a deceased person?
  Please write deceased on the summons and mail or fax it back.
• What if I have health issues that would prevent me from serving?
  Please mail or fax proof of disability with your summons. If you are not on disability, you must mail a letter from your doctor requesting you be excused for health reasons.

• How long will I wait before I see my refund check?
  Refunds are processed at the end of each month. You should expect to receive your refund check six to eight weeks from the end of the month the refund was processed.
• What do I need to do to get my Excess Proceeds released from the courts?
  Before Excess Proceeds can be paid, we must have a signed court order. The payer’s name, address, the amount of money as well as the person to whom the check is to be payable to must also be provided. Once the court order is received, it takes approximately 10 days for the money to be refunded.
• How can I redeem a returned item?
  Once you have been contacted about an insufficient check, you can immediately redeem the check with two money orders or cashier’s checks: one for the amount of the check and another for the bank service fee of $30.00.

  • Cash payments must be made in person at the Fee Accounting Section.
• If I am currently unable to write checks at your office, how do I get those privileges reinstated?
  You must wait two years for consideration to be taken off of the insufficient checklist. Your request for reinstatement must be made in writing and your file will be reviewed. A determination letter will be sent to you following your request.

• Court Cost - Billing

  • To whom should I make the payment payable?
    No personal checks accepted. All other payments should be made payable to: Marilyn Burgess, Harris County District Clerk.
  • Where can I mail the payment?
    Payments should be mailed to PO BOX 4651; HOUSTON, TX 77210 Attention: ACCOUNTING DEPARTMENT. Please be sure and include your case number on your payment and remit portion of invoice.
  • Can I pay the bill online or over the phone?
    Unfortunately, our office does not accept payments online or over the phone. You may pay in person at the Civil Courthouse (2nd floor) or you can mail in your payment. Always include your case number with your payment.
  • Why am I getting a bill for a Protective Order?
    We show you have a court order against you for these costs.
  • Why am I getting billed for a Transfer of Venue?
    The fees listed on your bill were costs associated with forwarding documents to the venue (County/Court) the case was transferred to. The fees are billed to the party who requested the documents and/or the transfer.
  • Why am I getting a bill for a Severance Case?
    The party that moved for the severance is billed the costs unless the Summary Judgment or Order of Severance states otherwise.
  • Why did I receive a bill for a Paternity Case?
    The bill is associated to court costs related to the Paternity case that was filed against you by the Attorney General’s Office. In your copy of the order, the judge noted that you were responsible for the court costs and our office has not received full payment to date.
  • I filed a Pauper’s Oath. Why did I receive a bill?
    Please supply our office with a signed copy from the court stating the Pauper’s Oath was approved/granted. Otherwise, the costs are due to our office.

• Court Registry

  • What types of funds can be deposited into the Court Registry?
    By order of the court, the registry may take in the following:

    • Funds for a minor child to be held in trust until the child reaches the age of 18, or until further order of the court.
    • Funds deposited that are currently in dispute by two or more parties
    • Cash bonds posted with the Civil or Family courts
    • Personal Property
  • I am currently receiving aid from the Department of Health and Human Services and I must provide documentation stating that I do not have access to the funds in the registry. How do I request this kind of documentation?
    You may contact us at 713-755-7925 to request a letter to be mailed to you or directly to the Investigator at the Department of Health and Human Services.
  • How do I update my address with your office?
    Write a brief letter notifying our office of your new address and mail to:

    Harris County District Clerk
    ATTN: Court Registry
    P.O. Box 4651
    Houston,TX, 77210-4651
    

    You may also fax the letter to 713-755-6072
  • I have funds in the Registry and I am about to turn 18. How do I withdraw the money?
    The Registry must have a signed court order to release the funds. An order can be prepared through our office or by an attorney.
  • Once I have applied to withdraw funds, how quickly is a check issued?
    Once a complete application has been submitted to our office, we prepare the order and send it to court where a Judge must sign it. The usual timeframe is approximately 4-6 weeks, depending on the court's schedule.
  • I received a call stating that I have unclaimed money with the State Comptroller's Office that was sent from the Harris County District Clerk’s Office. Why were my funds transferred and how can I retrieve them?
    Unclaimed funds are subject to escheatment to the state. You may claim your money from the State Comptrollers Unclaimed Property Division. Tendered money may require further court action to determine who may claim the funds. For further information and assistance you may contact the State Comptroller's Office: 1-800-654-3463 or e-mail them.

    Comptroller of Public Accounts
    Unclaimed Property Division
    Research and Correspondence section
    P.O. Box 12019
    Austin,TX 78711-2011
    
  • What is a Form W-9 and where may I obtain the form?
    A Form W-9 is a Certification of Taxpayer’s Tax Identification Number. An individual has a social security number whereas a company or other entity has an employer’s identification number. You may obtain a Form W-9 from area banking institutions, the Internal Revenue Service Office, our Web site, or from our office.
  • Why does the Harris County District Clerk withhold 30% of the minor’s interest if they do not have a Form W-9 on file?
    30% of interest is withheld in accordance with Section 3406(a) of the Internal Revenue Service Code.
  • When should I expect to receive a 1099-INT?
    The 1099’s are mailed out on an annual basis on or before January 31st.
  • How may I obtain a statement of funds deposited into the registry of the court?
    To receive a statement, you may send a letter to our office with your request, along with a self-addressed stamped envelope. If you are requesting more than one statement, please be sure the envelope has more than one stamp. Include the child's name and cause number in the letter.

• How do I apply for positions within the District Clerk’s Office?
  All applicants must apply for any District Clerk position via the internet or intranet at www.hcdistrictclerk.com
• How many positions may I apply for at one time?
  There is not a limit to the number of positions that an applicant may apply for.
• What is the next step after I have completed my online application?
  Once your application has been received by our office and you have met the qualifications for the position which you have applied, you will be contacted for testing. If you’ve previously tested and your scores are current, your application will be forwarded to the appropriate department for review.
• When will I be contacted for an interview?
  If you have met all testing requirements and job qualifications for each job posting you’ve applied for, your application will be forwarded to the appropriate department. Please note that all interview selections are made at the discretion of management.
• If I do not meet the testing requirements for a particular job posting, how long must I wait before I am able to retest?
  All applicants are able to retest after 6 months from the date of the last test.
• How long must an employee be in a position before they are able to apply for other available positions?
  There is not a specified time limit that must be met before applying for other positions. It is based on the requirement(s) of each particular job posting.
• How can an employee obtain a copy of his or her paycheck stub?
  Once you have worked for a full pay period, you may contact Human Resources to obtain your six digit Employee ID number. You can then access the Harris County Employee Information On-line site to obtain a copy of your pay check stub.
• How and when can an employee obtain a Harris County ID Badge?
  Your ID Badge can be obtained after you have received your first paycheck. You must obtain a Badge Issuance Form from Human Resources and submit it to F&PM from Monday-Friday between the hours of 7:30 a.m and 4 p.m.

• What are my payment options?
  To pay online, go to www.hcdistrictclerk.com and log in using your user name and password – if you do not have one, you may create one by clicking “New User” at the top of the page. If you have forgotten your password, click on “Forgot Password” to retrieve it.
  To pay in person, go to the Civil Courthouse (1st floor), Room 110, Houston, Texas, 77002
  Mail Money Order or Bank Cashier’s Check to:

  Marilyn Burgess, District Clerk
  Attn: Billing, PO Box 4651
  Houston, TX, 77210
  

  Payments made by mail must include the top portion of the invoice. If you do not have the invoice, please include your case number at the bottom of your payment. If you do not have your case number, include your full name and include the style of the case (defendant and plaintiff name) on the bottom of the payment.
• To whom should I make the payment payable?
  No personal checks accepted. All other payments should be made payable to: Marilyn Burgess, Harris County District Clerk.
• Where can I mail the payment?
  Mail Money Order or Bank Cashier’s Check to:

  Marilyn Burgess, District Clerk
  Attn: Billing, PO Box 4651
  Houston, TX, 77210
  

  Payments made by mail must include the top portion of the invoice. If you do not have the invoice, please include your case number at the bottom of your payment. If you do not have your case number, include your full name and include the style of the case (defendant and plaintiff name) on the bottom of the payment.
• Why am I getting a bill for a Protective Order?
  Our records reflect a court order stating you are the responsible party for filing fees and costs of service. You may verify these fees by reviewing your court order.
• Why am I getting billed for a Transfer of Venue?
  The fees listed on your invoice are costs associated with forwarding documents to the venue (County/Court) wherein the case was transferred. The fees are billed to the party who requested the documents and/or the transfer or as stated in the signed Order of Transfer.
• Why am I getting a bill for a Severance Case?
  The party that moved for the severance is billed the costs for creating the new case(s) unless the Summary Judgment or Order of Severance states otherwise.
• Why did I receive a bill for a Paternity Case?
  The bill is associated to court costs related to the Paternity case that was filed against you by the Attorney General’s Office. In your copy of the order, the judge noted that you were responsible for the court costs and our office has not received full payment to date.
• I filed a Pauper’s Oath. Why did I receive a bill?
  Please supply our office with a signed copy from the court stating the Pauper’s Oath was approved/granted. Otherwise, the costs are due to our office.
• Why do I owe this when it is an Office of the Attorney General case?
  The bill is associated to court costs related to the case that was filed against you by the Attorney General’s Office. In your copy of the order, the judge noted that you were responsible for the court costs and our office has not received full payment to date.
• What if I can’t afford to pay these costs?
  These costs are ordered by the District Courts and set by Texas Law and non-payment of these fees by the due date may result in further penalties including 30% and subsequent legal action taken by the collection agency.
• Why are you billing me now when this was due some time ago?
  Our office is prioritizing the collection of due fees. Initial notice was given when the court order was signed or when service was completed – the current notice is to serve as a reminder of those fees. Per Texas Law, we have partnered with a collection agency – this notice is to provide an opportunity to reconcile the amount due prior to going to collections and incurring further penalties.
• Whom do I contact if I am having trouble with logging in or with making a payment?
  You may contact our DCO Technicians by emailing DCSA@hcdistrictclerk.com (preferred method). Please provide details regarding the difficulties you are experiencing or you may also contact them directly at 832-927-5815.